Workspace created in cTrader web doesn't sync to the desktop app?

Created at 07 Nov 2015, 17:33
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joel

Joined 07.11.2015

Workspace created in cTrader web doesn't sync to the desktop app?
07 Nov 2015, 17:33


I built a workspace and chart templates in the cTrader web app with my cTrader ID. I then installed the application on a windows pc and nothing from the web synced to the desktop version. Is this by design or a bug?

Why does the web version support Heikin-Ashi charts by default, yet the desktop version requires the installation of a third party cAlgo indicator? And finally do you have an update on when you are adding the Renko charts?

 

Overall I'm very impressed with cTrader. I do wish you had a native version for OS X, however for the most part your web version is very impressive. The iOS app could use some work, but handy to close positions in an emergency. 


@joel
Replies

Spotware
09 Nov 2015, 17:17

Dear Trader,

You cannot transfer the Workspaces between cTraderWeb and cTrader desktop. They are different platforms.

It is in our plans to provide users the same features on both platforms in the near future. We cannot provide you with an ETA when the renko charts will be available.

Currently we do not plan to implement a cTrader version for Mac OS. If it collects enough votes on http://vote.spotware.com/ we will consider implementing it.

Additionally, you can vote for Renko charts in: http://vote.spotware.com/forums/229166-ideas-and-suggestions-for-ctrader-and-calgo/suggestions/5545131-does-everyone-trade-time-based-charts-would-anyo

and for cTrader for Mac OS in: http://vote.spotware.com/forums/229166-ideas-and-suggestions-for-ctrader-and-calgo/suggestions/6586009-ctrader-for-mac


@Spotware