How do you delete demo accounts that you no longer use?

Spotware
04 Nov 2015, 22:37

Dear Trader,

Please have a look at the "Remove an account" section of our support site.

You can delete an account from cTrader desktop and only if it isn’t linked to your cTID. 

ctid205024
04 Nov 2015, 23:29

This post was removed by moderator.

baldric
18 Jan 2016, 00:35

RE:

Spotware said:

Dear Trader,

Please have a look at the "Remove an account" section of our support site.

You can delete an account from cTrader desktop and only if it isn’t linked to your cTID. 

How can I remove an account linked to my cTID?

Spotware
18 Jan 2016, 10:04

Dear Trader,

Currently we don’t provide users the ability to unlink their accounts from their cTIDs (and from cMirror), neither we do it for them. We will provide users with this ability in the future. Stay tuned.

baldric
19 Jan 2016, 22:10

RE:

Spotware said:

Dear Trader,

Currently we don’t provide users the ability to unlink their accounts from their cTIDs (and from cMirror), neither we do it for them. We will provide users with this ability in the future. Stay tuned.

I actually managed via the web version.

cfatienza3@gmail.com
30 Dec 2017, 08:49

How to remove cmirror users from my mirror?

ctraderftmo+110
17 Oct 2019, 22:27

RE: RE:

baldric said:

Spotware said:

Dear Trader,

Currently we don’t provide users the ability to unlink their accounts from their cTIDs (and from cMirror), neither we do it for them. We will provide users with this ability in the future. Stay tuned.

I actually managed via the web version.

How did you manage to do that baldric I am struggling.

PanagiotisCharalampous
18 Oct 2019, 08:10

Hi ctraderftmo+110,

Thanks for posting in our forum. To delete a demo account, you need to contact your broker.

Best Regards,

Panagiotis

x3m.law
11 Feb 2021, 20:46

RE:

PanagiotisCharalampous said:

Hi ctraderftmo+110,

Thanks for posting in our forum. To delete a demo account, you need to contact your broker.

Best Regards,

Panagiotis

I opened a few demo accounts directly from cTrader (that is, without a broker). Now I want to get rid of the clutter. How can I do?

PanagiotisCharalampous
12 Feb 2021, 08:22

Hi x3m.law,

If these accounts are Spotware Beta accounts, then send me an email at community@spotware.com and I will delete them.

Best Regards,

Panagiotis 

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