Dates in cTrader are off by one day?

Created at 26 Jul 2015, 13:30
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
SN

snielsson

Joined 26.07.2015

Dates in cTrader are off by one day?
26 Jul 2015, 13:30


Hi,

I have just installed cTrader from IC Markets, but (today on sunday the 26th of July) when I look at my daily charts the lastest prices are from thursday 23rd of july and not friday the 24th ? Also, the latest trading week started on sunday the 19th instead of monday (assuming 5 bars pr trading week, where the sunday ticks are included in the monday bar).

That is, I had expected the last 10 bars of the daily charts to have the July dates:

24,23,22,21,20,17,16,15,14,13 

But I see

23,22,21,20,19,16,15,14,13,12

How comes the dates are off by one and how can I fix this?

best regards Stig

 

 

 

 


@snielsson
Replies

Spotware
27 Jul 2015, 00:47

Dear Trader,

Could you please set your own time zone, by changing the User Time Offset at the bottom right of the platform?

Additionally we invite you to take a look at our cTrader support site.


@Spotware

snielsson
27 Jul 2015, 02:00

RE:

Spotware said:

Dear Trader,

Could you please set your own time zone, by changing the User Time Offset at the bottom right of the platform?

Additionally we invite you to take a look at our cTrader support site.

Changing the timezone does not help. The dates are wrong in utc time   

 

 


@snielsson

Spotware
27 Jul 2015, 06:09

Dear Trader,

Could you please refresh your charts and send us a full screenshot?


@Spotware