Sound not disabled

Created at 14 Jan 2025, 09:21
Subscribe
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
EY

eynt

Follow

Joined 08.05.2020

Sound not disabled
14 Jan 2025, 09:21

On Settings > General > Sounds value is set to off. However when I start the app there's still a connection sound.

 

Thanks

@eynt
Replies

firemyst
15 Jan 2025, 05:44 ( Updated at: 21 Jan 2025, 21:07 )

Two things to try possibly:

 

  1. Close down your cTrader and when it's closed, go into Windows Task manager | Details tab to verify there are no instances running under ctrader.exe. If there are, kill them.
  2. If that doesn't work, try going into General Settings and click the button that says, “Reset Local Data to Default”. Make note of any special settings you have as that could reset them.
@firemyst
Copyright © 2025 Spotware Systems Ltd. All rights reserved.
cTrader Ltd offers through its group of companies the cTrader platform. The information on this website is for general informational purposes only and does not constitute financial or investment advice. cTrader does not solicit retail investors. Reliance on this information is at your own risk.