Built-in indicators not displaying on Windows 11

PanagiotisCharalampous
22 Nov 2024, 06:05

Hi there,

Can you be more specific? What do you mean when you say you cannot see the built-in indicators? Can you share screenshots/videos?

Best regards,

Panagiotis

extraseven
22 Nov 2024, 06:31 ( Updated at: 22 Nov 2024, 09:03 )

RE: Built-in indicators not displaying on Windows 11

PanagiotisCharalampous said: 

Hi there,

Can you be more specific? What do you mean when you say you cannot see the built-in indicators? Can you share screenshots/videos?

Best regards,

Panagiotis

When cTrader first loads, the moving averages are there:

https://chartshots.spotware.com/c/6740247c526e3

When I click on any symbol in my watchlist, the moving averages disappear:

https://chartshots.spotware.com/c/674024e8d89f9

cmewett
22 Nov 2024, 23:05 ( Updated at: 23 Nov 2024, 07:06 )

RE: RE: Built-in indicators not displaying on Windows 11

extraseven said: 

PanagiotisCharalampous said: 

Hi there,

Can you be more specific? What do you mean when you say you cannot see the built-in indicators? Can you share screenshots/videos?

Best regards,

Panagiotis

When cTrader first loads, the moving averages are there:

https://chartshots.spotware.com/c/6740247c526e3

When I click on any symbol in my watchlist, the moving averages disappear:

https://chartshots.spotware.com/c/674024e8d89f9

 

 

Can confirm I'm having the same problem.

extraseven
23 Nov 2024, 04:38 ( Updated at: 23 Nov 2024, 07:06 )

RE: RE: Built-in indicators not displaying on Windows 11

extraseven said: 

PanagiotisCharalampous said: 

Hi there,

Can you be more specific? What do you mean when you say you cannot see the built-in indicators? Can you share screenshots/videos?

Best regards,

Panagiotis

When cTrader first loads, the moving averages are there:

https://chartshots.spotware.com/c/6740247c526e3

When I click on any symbol in my watchlist, the moving averages disappear:

https://chartshots.spotware.com/c/674024e8d89f9

 

 

This is clearly a software bug and is blocking me from doing my analysis and trading. When will this bug be fixed please?

PanagiotisCharalampous
23 Nov 2024, 08:59

Hi all,

Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis

PanagiotisCharalampous
23 Nov 2024, 08:59

Hi all,

Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis