Workspace saving and indicators, as well as market replay, stop functioning after a certain time.

Created at 06 Nov 2024, 15:33
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
BE

beata.downarowicz

Joined 06.11.2024

Workspace saving and indicators, as well as market replay, stop functioning after a certain time.
06 Nov 2024, 15:33


Workspace saving and indicators, as well as market replay, stop functioning after a certain time.
The issue has been occurring since version 5.0.40, after approximately 5 minutes of runtime.

  • The workspace saving function gets disabled.
  • Indicators are not displayed.
  • Setting new indicators becomes impossible.

Settings (points that get disabled):

  • Market Watch is disabled.
  • Asset is disabled.
  • Notifications are disabled.
  • Quick Trade Mode is disabled.




Arbeitsplatz Speicherung und Indikatoren sowie Markte Replay funktionieren nach einiger zeit nicht mehr 
Der Fehler kommt seit Version 5.0.40 nach ca. 5 Minuten Laufzeit.
Die Funktion Arbeitsplatz Speichern Wird Deaktiviert 
Indikatoren Werden Nicht Angezeigt 
Keine Neuen Indikatoren setzen nicht möglich

  
Einstellungen (Punkte die Deaktiviert Werden)
Marktüberwachung Deaktiviert 
Asset Deaktiviert 
Notifications Deaktiviert 
Quick Trade Mode Deaktiviert 


@beata.downarowicz
Replies

PanagiotisCharalampous
07 Nov 2024, 07:15

Hi all,

This problem should have been resolved by now. Please restart your cTrader and in case you still experience problems, please send us some troubleshooting information quoting this thread.

Best regards,

Panagiotis


@PanagiotisCharalampous