cTrader gets stuck on "Reconnecting"

luipa446
05 Nov 2024, 10:37

Same problem

Just reporting the same issue. Impossible to optimise or backtest

luipa446
05 Nov 2024, 10:37

Same problem

Just reporting the same issue. Impossible to optimise or backtest

martin-vogel
05 Nov 2024, 17:52 ( Updated at: 06 Nov 2024, 06:07 )

Same here

Same here,

changing a symbol cTrader tries reconnecting and it stucks.

solomon.pitt
05 Nov 2024, 22:13 ( Updated at: 06 Nov 2024, 06:07 )

same for me too! the synchronisation in the algo section goes wrong and just never connects again, everything works fine except backtesting and optimisation. just to be clear it is still connected to the broker account just fine.

hopefully this can be fixed soon as it is really irritating and has only started happening recently

martin-vogel
06 Nov 2024, 11:15

Help.....

Currently hard to work with the app - I have to restart it more than 10 times a day and can quit only by the "Force Quit" option.

PanagiotisCharalampous
07 Nov 2024, 07:16

Hi all,

This problem should have been resolved by now. Please restart your cTrader and in case you still experience problems, please send us some troubleshooting information quoting this thread.

Best regards,

Panagiotis