Workspace panel disabled after few minutes.

Created at 04 Nov 2024, 19:41
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pnogowski

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Joined 04.11.2024

Workspace panel disabled after few minutes.
04 Nov 2024, 19:41

Windows 11 system.

 

Workspace panel disabled after few minutes.  Then cannot deleted workspace and create new one. 

All come back updated with deleted and created workspaces after system is restarted. then is failed again .

So it is important you cannot shift your job from one to another. 

Just it does not work smoothly during operation so you cannot jump from one workspace to another.

Please adjust it. Platform was restarted and it still problem exists.

Mac system

Have opened platform on my mac and all is working correctly.

 

System shows same problem with all brokers with ctrader - so maybe problem with windows 11

@pnogowski
Replies

ruben.as.nogueira
05 Nov 2024, 14:29 ( Updated at: 06 Nov 2024, 06:07 )

I have this same issue in windows 11 ctrader desktop(5.0.40)


It makes it impossible to use cbots because they won't run.
It also makes backtesting/optimizing algo to stop/pause making it unable to resume/finish. 

Please fix this,

Thank you,

RN

@ruben.as.nogueira

PanagiotisCharalampous
07 Nov 2024, 07:27

Hi all,

This problem should have been resolved by now. Please restart your cTrader and in case you still experience problems, please send us some troubleshooting information quoting this thread.

Best regards,

Panagiotis

@PanagiotisCharalampous
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