cTrader 5.0.40 issues

Created at 03 Nov 2024, 19:59
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Vicktor

Joined 24.04.2021

cTrader 5.0.40 issues
03 Nov 2024, 19:59


Now that the optimization report is functioning, there are more issues, in particular the following 3:

  1. optimisation get stuck after a couple hundreds passes. The only option is to stop the optimisation but there is no way to repeat the optimization since the start button is unresponsive. The only possibility is to quit the program and restart, but then optimization issue remains
  2. the trading environment seems unresponsive and the workspaces button becomes dimmed, no way to change workspace and/or save current workspace. Also trying to switch from Live Account to Demo account and vice-versa does not help
  3. During every single day cTrader keeps reconnecting and it happens at least some 20-30 times

It must be noted that none of the above issues appear using cTrader for Mac connected to same ethernet plug and using the same account.

I think that cTrader developers should be already aware of the above.

Please help,

Victor

 

 


@Vicktor
Replies

olivierdmz
04 Nov 2024, 09:04

I have exactly the same behaviour, using Ctrader 5.0.40 on different versions of Windows…

Cannot use cbots anymore in backtesting, nor in optimisation, that's awfull…

Please correct as soon as possible !

Olivier


@olivierdmz

SirStoneTheRed
04 Nov 2024, 09:08 ( Updated at: 05 Nov 2024, 08:02 )

Same issue

Can confirm the optimization issue is also happening on Windows. Started running a few passes and then stops. Cant restart optimization and cant start any other bot as it seems to freeze.

Big issue for me.


@SirStoneTheRed

ncel01
04 Nov 2024, 10:13

Hello,

I can also confirm that start button has not been available with backrest/optimization.

As a result, I haven't been able to make any progress with my code lately, which is not great.


@ncel01

mehracc654
04 Nov 2024, 11:33

Unfortunately, no response is given to these problems and no one has received an answer, what should we do?


@mehracc654

mehracc654
04 Nov 2024, 11:33

Unfortunately, no response is given to these problems and no one has received an answer, what should we do?


@mehracc654

daibatsu_thunder
04 Nov 2024, 14:30

cTrader 5.0.40 issues

I have similar issues. I have both 4.9.2 installed and 5.0.40. 4.9.2 works. 5 doesn't.

Backtesting button goes inactive after one run. Some indicators aren't repainting properly either.


@daibatsu_thunder

dave.anderson.consulting
04 Nov 2024, 16:44

I once accepted 2 clients with cTrader projects and since then I have experienced so much misery that I have sworn to not accept any new cTrader clients.
I know a few trading platforms and must honestly say that cTrader is by far the most unstable platform you can have.
I will keep it short.....
I learned a long time ago that I should not use the latest version of cTrader but the broker version of cTrader. These are often a few versions behind. And of course there is a good reason for that.
In my opinion, the latest cTrader version should always be seen as an alpha or at most a beta version. The intention is that the bugs are found and reported by the users.


@dave.anderson.consulting

PattyTradeTeam
04 Nov 2024, 19:58

cTrader 5.0.40

Same frustrating problems.
Incredibly, aspects there were working until a week ago with previous version now are totally messed up.

I have written a long thread in the Suggestions section with a list of various bugs.
For now it is not been published, I hope that they do not delete it.


@PattyTradeTeam

Anus+
05 Nov 2024, 00:55

cTrader 5.0.40: cBot Start Buttons Greyed Out After Running for a Few Minutes

I'm encountering also issues with cTrader version 5.0.40 on Windows:

After running the platform for a few minutes, the start buttons for cBots in the Algo section become greyed out and unresponsive. Restarting cTrader temporarily resolves this, allowing me to start a cBot, but the issue soon recurs. Interestingly, any cBot already running continues without issues, but once stopped, it can’t be restarted until cTrader is completely restarted.

Regards,
Anus+


@Anus+

J.Lo
05 Nov 2024, 01:31 ( Updated at: 05 Nov 2024, 02:46 )

RE: cTrader 5.0.40: cBot Start Buttons Greyed Out After Running for a Few Minutes

Anus+ said: 

I'm encountering also issues with cTrader version 5.0.40 on Windows:

After running the platform for a few minutes, the start buttons for cBots in the Algo section become greyed out and unresponsive. Restarting cTrader temporarily resolves this, allowing me to start a cBot, but the issue soon recurs. Interestingly, any cBot already running continues without issues, but once stopped, it can’t be restarted until cTrader is completely restarted.

Regards,
Anus+

I am also experiencing the same issue ( i even did a clean reinstall but the issue remains). 

ps; even though the bots seem to be running, it does not execute trades (at least not in my case)

Workaround: starting your bots in an “external” process seems to work. UPDATE: also fails ☹️

You can see if you are experiencing this issue by clicking on “Add Instance”, this wheel of death appears


@J.Lo

J.Lo
05 Nov 2024, 03:06 ( Updated at: 05 Nov 2024, 03:07 )

RE: RE: cTrader 5.0.40: cBot Start Buttons Greyed Out After Running for a Few Minutes

J.Lo said: 

Anus+ said: 

I'm encountering also issues with cTrader version 5.0.40 on Windows:

After running the platform for a few minutes, the start buttons for cBots in the Algo section become greyed out and unresponsive. Restarting cTrader temporarily resolves this, allowing me to start a cBot, but the issue soon recurs. Interestingly, any cBot already running continues without issues, but once stopped, it can’t be restarted until cTrader is completely restarted.

Regards,
Anus+

I am also experiencing the same issue ( i even did a clean reinstall but the issue remains). 

ps; even though the bots seem to be running, it does not execute trades (at least not in my case)

Workaround: starting your bots in an “external” process seems to work. 

You can see if you are experiencing this issue by clicking on “Add Instance”, this wheel of death appears

Just found the debug file:  not sure if this is the issue:

says “algohost.cc (185)  ”There are no target services!!!)


@J.Lo

jumel.donatien
05 Nov 2024, 08:09

Same issues for me since 5.0.40


@jumel.donatien

SirStoneTheRed
05 Nov 2024, 08:38 ( Updated at: 05 Nov 2024, 11:20 )

Similar Issues Reported

There are tons of other people also getting the same issue.

See different thread gaining traction:

https://ctrader.com/forum/ctrader-support/45328/

Hopefully devs pickup on this.

Blows my mind that they published such a broken version.


@SirStoneTheRed

SirStoneTheRed
05 Nov 2024, 08:52 ( Updated at: 05 Nov 2024, 11:20 )

Rollback Version

Use this if you want to roll back to previous version:

https://getctrader.com/spotware/releases/5.0.38.32023/ctrader-spotware-setup.exe


@SirStoneTheRed

Anus+
05 Nov 2024, 11:36 ( Updated at: 05 Nov 2024, 12:20 )

RE: Rollback Version

SirStoneTheRed said: 


https://getctrader.com/spotware/releases/5.0.38.32023/ctrader-spotware-setup.exe

Is this a official download link? 


@Anus+

SirStoneTheRed
05 Nov 2024, 12:44 ( Updated at: 05 Nov 2024, 13:37 )

RE: RE: Rollback Version

Anus+ said: 

SirStoneTheRed said: 


https://getctrader.com/spotware/releases/5.0.38.32023/ctrader-spotware-setup.exe

Is this a official download link? 

I got this from one of the cTrader groups. It is the correct program and version. That being said, it is pointless, still didnt work. I suspect that there is something wrong in terms of the connection between cTrader and Spotware servers. I have tried multiple brokers, different versions of cTrader, updated .net framework. The whole story, but still not working.


@SirStoneTheRed

olivierdmz
05 Nov 2024, 13:39 ( Updated at: 05 Nov 2024, 13:41 )

RE: RE: Rollback Version

Anus+ said: 

SirStoneTheRed said: 


https://getctrader.com/spotware/releases/5.0.38.32023/ctrader-spotware-setup.exe

Is this a official download link? 

Why not ? And you know what ? Exactly what I suspected : 5.0.40 update is charging as soon as you install 5.0.38, so any chance to STICK with any else version as soon as you close Ctrader (and it happens more that I would…).

So this is absolutley not a solution.

I read also that we are using the most up to date versions, so it should be considered as beta and even alpha : euh, excuse-me…,

 it is NOT written anywhere on the splash screen, may be you can give me more clues about that.

But I hope you have to admit that regression of this nature could be not considered as on a new feature that would have to be stabilized !

I always consider cbot as the best manner to automate trading, BUT from 2 years experienced user now coding in C# with this API, I find the way the application is integrated and especially how it is reciped very limited...

Think about, in IT DEVOPS, we use continuous integration with many tests cases ! That is completly wrong to deliver such poor quality in 2024 !


@olivierdmz

Fxnostress
05 Nov 2024, 15:17

BACK TEST PROBLEMS AND OPTIMIZATIONS

Nothing to do even with version 5.0.38 recovered in AppData, loses connection


@Fxnostress

alistair2222
05 Nov 2024, 16:53 ( Updated at: 06 Nov 2024, 06:07 )

same issues im realy just posting to help the thread get noticed.. 

i actualy had this problem about a week ago and i have been runing tests for days then on the 2nd or 3rd it stoped and i havent been able to run them since.. same issues as above. 

please help us

Ali


@alistair2222

alistair2222
05 Nov 2024, 17:00 ( Updated at: 06 Nov 2024, 06:07 )

RE: cTrader 5.0.40 issues

ctid6737874 said: 

I have similar issues. I have both 4.9.2 installed and 5.0.40. 4.9.2 works. 5 doesn't.

Backtesting button goes inactive after one run. Some indicators aren't repainting properly either.

the problem is 4 dose not include swap fees so you cant get any kind of acurate results. we need 5 to work.

regards,
Ali


@alistair2222

PanagiotisCharalampous
07 Nov 2024, 07:24

Hi all,

This problem should have been resolved by now. Please restart your cTrader and in case you still experience problems, please send us some troubleshooting information quoting this thread.

Best regards,

Panagiotis


@PanagiotisCharalampous