cTrader Bug Report

Created at 03 Nov 2024, 14:04
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VI

Vitali Gajdabrus

Joined 20.08.2015

cTrader Bug Report
03 Nov 2024, 14:04


# cTrader Bug Report

## Environment
- Windows 11
- Spotware cTrader version 5.0.40

## Issue Description
The platform becomes unresponsive ("freezes") after 10-15 minutes of normal operation.

## Timeline
- Issue first appeared this week
- Currently observing the issue on Sunday (possibly market-close related)

## Symptoms
- Platform stops responding to parameter changes
- Recompilation attempts have no effect
- Mouse events on the chart are not registered
- The issue consistently occurs after modifying parameters or recompiling

## Steps to Reproduce
1. Launch cTrader 5.0.40
2. Platform works normally for 10-15 minutes
3. Trigger the issue by either:
  - Modifying any parameter, OR
  - Recompiling a bot/indicator
4. Platform becomes unresponsive to all interactions

## Temporary Solution
- Restarting cTrader temporarily resolves the issue
- After restart, platform works normally for another 10-15 minutes
- Issue reoccurs after parameter changes or recompilation

## System Impact
The issue severely impacts platform usability by:
- Preventing parameter adjustments
- Blocking recompilation functionality
- Making chart interaction impossible
- Requiring frequent platform restarts (every 10-15 minutes)

## Additional Observations
- The timing of the issue (appearing on Sunday) might suggest a connection with market hours or weekend system behavior
- The problem is recent (appeared this week)

## Criticality
High - Makes the platform unusable for normal trading and development activities


@Vitali Gajdabrus