cTrader Bug Report
cTrader Bug Report
03 Nov 2024, 14:04
# cTrader Bug Report
## Environment
- Windows 11
- Spotware cTrader version 5.0.40
## Issue Description
The platform becomes unresponsive ("freezes") after 10-15 minutes of normal operation.
## Timeline
- Issue first appeared this week
- Currently observing the issue on Sunday (possibly market-close related)
## Symptoms
- Platform stops responding to parameter changes
- Recompilation attempts have no effect
- Mouse events on the chart are not registered
- The issue consistently occurs after modifying parameters or recompiling
## Steps to Reproduce
1. Launch cTrader 5.0.40
2. Platform works normally for 10-15 minutes
3. Trigger the issue by either:
- Modifying any parameter, OR
- Recompiling a bot/indicator
4. Platform becomes unresponsive to all interactions
## Temporary Solution
- Restarting cTrader temporarily resolves the issue
- After restart, platform works normally for another 10-15 minutes
- Issue reoccurs after parameter changes or recompilation
## System Impact
The issue severely impacts platform usability by:
- Preventing parameter adjustments
- Blocking recompilation functionality
- Making chart interaction impossible
- Requiring frequent platform restarts (every 10-15 minutes)
## Additional Observations
- The timing of the issue (appearing on Sunday) might suggest a connection with market hours or weekend system behavior
- The problem is recent (appeared this week)
## Criticality
High - Makes the platform unusable for normal trading and development activities