Keep getting "Cannot switch workspase while 1 bot is running" error

Created at 02 Nov 2024, 19:39
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shane.scott.pub's avatar

shane.scott.pub

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Joined 22.01.2023

Keep getting "Cannot switch workspase while 1 bot is running" error
02 Nov 2024, 19:39

Good day, On my live account. Keep getting "Cannot switch workspase while 1 bot is running" errorDespite the fact that one opitmisation is running but zero bots. Also nothing on any other devices. Also cannot change settings for Quicktrade in settings. I used to be able to, now its just greyed out.

I always believed in the product but these errors are kind of deal breakers. Please sort it out. I see many people with the same issue.

 

@shane.scott.pub
Replies

PanagiotisCharalampous
04 Nov 2024, 07:08

Hi there,

I could not reproduce such a behavior. Please restart cTrader and make sure there is no cBot running. If it persists, please record a video demonstrating this issue.

Best regards,

Panagiotis

@PanagiotisCharalampous
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