cTrader Desktop work at home but not at my workplace
Created at 08 Oct 2024, 19:46
cTrader Desktop work at home but not at my workplace
08 Oct 2024, 19:46
Hi, I use a Laptop at home and everything works fine, but If I use my Laptop at my workplace with other internet connection it doesnt load the chats. I see only white space and hourglass instead of the charts. Everything, including my account is displayed correctly except the charts. It doesnt matter if its Ethernet or W-Lan, as soon as I´m at my workspace the charts doesnt load anymore.
It seems there is an internet authorization problem or something else. How can I fix that?
Thank you very much! Cheers
Robert
PS: (cTrader Web works fine everywhere)
PanagiotisCharalampous
09 Oct 2024, 05:35
Hi there,
It sounds like an issue with your network. You should check the issue with somebody responsible for the local network.
Best regards,
Panagiotis
@PanagiotisCharalampous