cTrader crashes when I log in with a specific User Account

Created at 19 Sep 2024, 23:40
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Waxy's avatar

Waxy

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Joined 12.05.2015

cTrader crashes when I log in with a specific User Account
19 Sep 2024, 23:40

Hello Spotware,


My cTrader (Spotware 5.0.29) is crashing when I log in with this very account I'm using, I'm not sure what's causing it, I have logged in with another version (IC Markets) and it doesn't crash, I tried deleting all workspaces from there, however with Spotware it keeps crashing.

I would appreciate your support.

Regards, 

@Waxy
Replies

PanagiotisCharalampous
20 Sep 2024, 05:41

Hi Waxy,

Please send us some troubleshooting information the next time this happens, and paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

@PanagiotisCharalampous
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