fresh install on Win 11 but charts not loading anymore

Created at 17 Sep 2024, 22:38
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Robsn

Joined 27.06.2024

fresh install on Win 11 but charts not loading anymore
17 Sep 2024, 22:38


Did fresh install of c-trader on new win 11 computer but charts are not loading (see screenshot) my internet connection is super fast but still no loading. The web version of c-trader works perfect but I need the desktop version. also I noted a unusal high server latency of 520 ms which is strange. 

 

thank you for your help

cheers

Robert


@Robsn
Replies

PanagiotisCharalampous
18 Sep 2024, 05:22

Hi Robert,

Unfortunately there is no screenshot in your post.

Best regards,

Panagiotis


@PanagiotisCharalampous