"The cloud version of the algorithm cannot be synchronized with the local one"

Created at 29 Aug 2024, 14:16
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ChrisSpire

Joined 12.12.2022

"The cloud version of the algorithm cannot be synchronized with the local one"
29 Aug 2024, 14:16


Hello,

I have installed cTrader on a new laptop (normally use on PC) and I get this blocking modal on startup. I don't want to confirm “deletion of this algorithm's cloud version” because I don't know what effect will it have — will I lose the accress to that algo? I also cannot ignore that and NOT USE any algo, just pure cTrader, but there is no such option. The only option is to manually kill the application via Task Manager or confirm deletion. Strange choices.

I also tried to delete all local algos from “Sources” folder but that did not have any effect.

How should I proceed to be able to trade on this cTrader instance?

Windows 11, cTrader 5.0.29


@ChrisSpire
Replies

PanagiotisCharalampous
30 Aug 2024, 05:26

Hi there,

Do you have an algo called PANEL? Do you use it? If yes, then just back it up, proceed with the deletion and reinstall your algo from the backup.

Best regards,

Panagiotis


@PanagiotisCharalampous