Robot only available on desktop - not cloud

Created at 17 Jul 2024, 14:55
Subscribe
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
RI

riverstourtreasures

Follow

Joined 16.04.2023

Robot only available on desktop - not cloud
17 Jul 2024, 14:55

I can't start my robot in the cloud due to the following - ‘Currently, this algorithm is available only locally because it requires full access rights’

My robot is configured for .NET6.0 and I have full administration rights for my app. The robot works fine in optimisation, backtesting and ‘live’ in the app.

What can I do to resolve this?

Thanks

@riverstourtreasures
Replies

PanagiotisCharalampous
18 Jul 2024, 06:11

Hi there,

The message is straight forward. You cannot run a cBot with full access rights on the cloud. Change your access rights to None.

Best regards,

Panagiotis

@PanagiotisCharalampous

riverstourtreasures
19 Jul 2024, 07:13

RE: Robot only available on desktop - not cloud

PanagiotisCharalampous said: 

Hi there,

The message is straight forward. You cannot run a cBot with full access rights on the cloud. Change your access rights to None.

Best regards,

Panagiotis

That works thanks.

On another note, I have had my robot running locally for 2 days but no trade has happened, yet when I backtest the same period 2 trades occur. Could you advise on why this might be so?

Thanks

@riverstourtreasures

PanagiotisCharalampous
19 Jul 2024, 08:22

RE: RE: Robot only available on desktop - not cloud

riverstourtreasures said: 

PanagiotisCharalampous said: 

Hi there,

The message is straight forward. You cannot run a cBot with full access rights on the cloud. Change your access rights to None.

Best regards,

Panagiotis

That works thanks.

On another note, I have had my robot running locally for 2 days but no trade has happened, yet when I backtest the same period 2 trades occur. Could you advise on why this might be so?

Thanks

Hi there,

Unfortunately I cannot guess. Any useful information inside the cBot's log?

Best regards,

Panagiotis

@PanagiotisCharalampous

riverstourtreasures
20 Jul 2024, 07:29

RE: RE: RE: Robot only available on desktop - not cloud
PanagiotisCharalampous said:

riverstourtreasures said: 

PanagiotisCharalampous said: 

Hi there,

The message is straight forward. You cannot run a cBot with full access rights on the cloud. Change your access rights to None.

Best regards,

Panagiotis

That works thanks.

On another note, I have had my robot running locally for 2 days but no trade has happened, yet when I backtest the same period 2 trades occur. Could you advise on why this might be so?

Thanks

Hi there,

Unfortunately I cannot guess. Any useful information inside the cBot's log?

Best regards,

Panagiotis

@riverstourtreasures

riverstourtreasures
20 Jul 2024, 07:30

RE: RE: RE: RE: Robot only available on desktop - not cloud

riverstourtreasures said: 

PanagiotisCharalampous said: 

riverstourtreasures said: 

PanagiotisCharalampous said: 

Hi there,

The message is straight forward. You cannot run a cBot with full access rights on the cloud. Change your access rights to None.

Best regards,

Panagiotis

That works thanks.

On another note, I have had my robot running locally for 2 days but no trade has happened, yet when I backtest the same period 2 trades occur. Could you advise on why this might be so?

Thanks

Hi there,

Unfortunately I cannot guess. Any useful information inside the cBot's log?

Best regards,

Panagiotis

 

Hi Panagiotis,

The log is empty.

Thanks

@riverstourtreasures

PanagiotisCharalampous
22 Jul 2024, 06:12

RE: RE: RE: RE: RE: Robot only available on desktop - not cloud

riverstourtreasures said: 

riverstourtreasures said: 

PanagiotisCharalampous said: 

riverstourtreasures said: 

PanagiotisCharalampous said: 

Hi there,

The message is straight forward. You cannot run a cBot with full access rights on the cloud. Change your access rights to None.

Best regards,

Panagiotis

That works thanks.

On another note, I have had my robot running locally for 2 days but no trade has happened, yet when I backtest the same period 2 trades occur. Could you advise on why this might be so?

Thanks

Hi there,

Unfortunately I cannot guess. Any useful information inside the cBot's log?

Best regards,

Panagiotis

 

Hi Panagiotis,

The log is empty.

Thanks

Can you share your cBot code? Maybe there is a clue there

@PanagiotisCharalampous
Copyright © 2024 Spotware Systems Ltd. All rights reserved.
cTrader Ltd offers through its group of companies the cTrader platform. The information on this website is for general informational purposes only and does not constitute financial or investment advice. cTrader does not solicit retail investors. Reliance on this information is at your own risk.