Can not login cTrader for desktop

Created at 05 Jun 2024, 14:22
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yahuimns

Joined 22.08.2019

Can not login cTrader for desktop
05 Jun 2024, 14:22


 

Hello 

I can not login cTrader for desktop.


@yahuimns
Replies

PanagiotisCharalampous
06 Jun 2024, 10:24

Hi there,

If the issue persists please send us some troubleshooting info and quote the link to this discussion.

Best Regards,

Panagiotis 


 


@PanagiotisCharalampous

yahuimns
08 Jun 2024, 14:55 ( Updated at: 10 Jun 2024, 05:59 )

RE: Can not login cTrader for desktop

PanagiotisCharalampous said: 

Hi there,

If the issue persists please send us some troubleshooting info and quote the link to this discussion.

Best Regards,

Panagiotis 

=======================

 

Can not login agin now.

By the way: my internet is OK.


 

 


@yahuimns

PanagiotisCharalampous
10 Jun 2024, 06:06

RE: RE: Can not login cTrader for desktop

yahuimns said: 

PanagiotisCharalampous said: 

Hi there,

If the issue persists please send us some troubleshooting info and quote the link to this discussion.

Best Regards,

Panagiotis 

=======================

 

Can not login agin now.

By the way: my internet is OK.


 

 

Hi there,

Did you send us troubleshooting?

Best regards,

Panagiotis


@PanagiotisCharalampous

yahuimns
11 Jun 2024, 15:36 ( Updated at: 12 Jun 2024, 05:46 )

RE: RE: RE: Can not login cTrader for desktop

PanagiotisCharalampous said: 

yahuimns said: 

PanagiotisCharalampous said: 

Hi there,

If the issue persists please send us some troubleshooting info and quote the link to this discussion.

Best Regards,

Panagiotis 

=======================

 

Can not login agin now.

By the way: my internet is OK.


 

 

Hi there,

Did you send us troubleshooting?

Best regards,

Panagiotis

Hi

How to get the troubleshooting?


@yahuimns

PanagiotisCharalampous
12 Jun 2024, 06:08

RE: RE: RE: RE: Can not login cTrader for desktop

yahuimns said: 

PanagiotisCharalampous said: 

yahuimns said: 

PanagiotisCharalampous said: 

Hi there,

If the issue persists please send us some troubleshooting info and quote the link to this discussion.

Best Regards,

Panagiotis 

=======================

 

Can not login agin now.

By the way: my internet is OK.


 

 

Hi there,

Did you send us troubleshooting?

Best regards,

Panagiotis

Hi

How to get the troubleshooting?

Check the link in my first reply


@PanagiotisCharalampous

yahuimns
16 Jun 2024, 12:09 ( Updated at: 17 Jun 2024, 05:36 )

RE: RE: RE: RE: RE: Can not login cTrader for desktop

PanagiotisCharalampous said: 

yahuimns said: 

PanagiotisCharalampous said: 

yahuimns said: 

PanagiotisCharalampous said: 

Hi there,

If the issue persists please send us some troubleshooting info and quote the link to this discussion.

Best Regards,

Panagiotis 

=======================

 

Can not login agin now.

By the way: my internet is OK.


 

 

Hi there,

Did you send us troubleshooting?

Best regards,

Panagiotis

Hi

How to get the troubleshooting?

Check the link in my first reply

Hi

OK.

But, I mean that how to look the “error log of cTrader”, to find the reason for frequent disconnections.

Thanks


@yahuimns

PanagiotisCharalampous
17 Jun 2024, 05:38

RE: RE: RE: RE: RE: RE: Can not login cTrader for desktop

yahuimns said: 

PanagiotisCharalampous said: 

yahuimns said: 

PanagiotisCharalampous said: 

yahuimns said: 

PanagiotisCharalampous said: 

Hi there,

If the issue persists please send us some troubleshooting info and quote the link to this discussion.

Best Regards,

Panagiotis 

=======================

 

Can not login agin now.

By the way: my internet is OK.


 

 

Hi there,

Did you send us troubleshooting?

Best regards,

Panagiotis

Hi

How to get the troubleshooting?

Check the link in my first reply

Hi

OK.

But, I mean that how to look the “error log of cTrader”, to find the reason for frequent disconnections.

Thanks

There is no such log available to you


@PanagiotisCharalampous