PROBLEM
PROBLEM
30 May 2024, 17:36
The last version of ctrader don't work with any web browser. White screen
Is it normal ?
Mac osx 10.14.6
Replies
Elon.Musk
30 May 2024, 18:00
location problem
i agree i also see only white screen but when i used my VPN to simulate a european location it works fine !!
i am really not sure what Ctrader developers are doing now ! .. we can't mess with realtime money trading platform ..
@Elon.Musk
Elon.Musk
30 May 2024, 18:00
( Updated at: 30 May 2024, 19:54 )
location problem
i agree i also see only white screen but when i used my VPN to simulate a european location it works fine !!
i am really not sure what Ctrader developers are doing now ! .. we can't mess with realtime money trading platform ..
it has been now more than 4 hours with the Ctrader web interface giving a white screen, this is rediculus as we are talking about online realtime money trading platform not an online gaming platform ..
we need to understand what is causing this unplanned downtime and get assurance about our money and any losses we may have incountered during the downtime ! .. Spotware must work on increasing their platform reliability
@Elon.Musk
marc.lerouzo
31 May 2024, 07:37
RE: location problem
i agree i also see only white screen but when i used my VPN to simulate a european location it works fine !!
i am really not sure what Ctrader developers are doing now ! .. we can't mess with realtime money trading platform ..
it has been now more than 4 hours with the Ctrader web interface giving a white screen, this is rediculus as we are talking about online realtime money trading platform not an online gaming platform ..
we need to understand what is causing this unplanned downtime and get assurance about our money and any losses we may have incountered during the downtime ! .. Spotware must work on increasing their platform reliability
@marc.lerouzo
marc.lerouzo
31 May 2024, 07:37
RE: location problem
i agree i also see only white screen but when i used my VPN to simulate a european location it works fine !!
i am really not sure what Ctrader developers are doing now ! .. we can't mess with realtime money trading platform ..
it has been now more than 4 hours with the Ctrader web interface giving a white screen, this is rediculus as we are talking about online realtime money trading platform not an online gaming platform ..
we need to understand what is causing this unplanned downtime and get assurance about our money and any losses we may have incountered during the downtime ! .. Spotware must work on increasing their platform reliability
@marc.lerouzo
marc.lerouzo
31 May 2024, 07:37
RE: RE: location problem
Tarek.ElRaey said:i agree i also see only white screen but when i used my VPN to simulate a european location it works fine !!
i am really not sure what Ctrader developers are doing now ! .. we can't mess with realtime money trading platform ..
it has been now more than 4 hours with the Ctrader web interface giving a white screen, this is rediculus as we are talking about online realtime money trading platform not an online gaming platform ..
we need to understand what is causing this unplanned downtime and get assurance about our money and any losses we may have incountered during the downtime ! .. Spotware must work on increasing their platform reliability
@marc.lerouzo
bribesanthonytrading
30 May 2024, 17:45 ( Updated at: 31 May 2024, 05:27 )
Problème depuis la mise a jour
J'ai le même problème sur le site web l'écran et devenu tous blanc, depuis que j'ai voulu faire la mise a jour
@bribesanthonytrading