Ctrader desktop can't login but mobile app works normally after an update

Created at 17 May 2024, 08:26
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2710trader1

Joined 17.05.2024

Ctrader desktop can't login but mobile app works normally after an update
17 May 2024, 08:26


Ctrader desktop can't login but mobile app works normally after an update 

I tried reinstalling and still nothing . Hope you guys fix it soon , it's been days


Thank you


@2710trader1
Replies

PanagiotisCharalampous
17 May 2024, 10:35

Hi there,

It's a known issue and it will be fixed soon.

Best regards,

Panagiotis


@PanagiotisCharalampous