Issue in "Modifying" Positions/Pending Orders in Ctrader Desktop
Issue in "Modifying" Positions/Pending Orders in Ctrader Desktop
01 May 2024, 00:58
Once I open a trade or pending order, clicking on “Modify” shows nothing. Every other function, like “Close Position,” works fine except “Modify.” The problem suddenly appeared 7 days ago; previously, it worked fine. I've faced this issue for the past week. It only occurs on Desktop; Android is working fine. I tried with a different account, but the problem persisted. I attempted to resolve it by uninstalling and redownloading “Ctrader,” but it remains unsolved.
Thanks in Advance
Replies
sivajimarketwizard
01 May 2024, 14:50
( Updated at: 02 May 2024, 07:04 )
RE: Issue in "Modifying" Positions/Pending Orders in Ctrader Desktop
PanagiotisCharalampous said:
Hi there,
Can you share a screenshot demonstrating what you are looking at?
Best regards,
Panagiotis
When attempting to click on "Modify Position," there's no response or display. The same issue occurs when trying to click on "Modify Order" for Pending Orders. Overall, the "Modify" function isn't functioning.
@sivajimarketwizard
PanagiotisCharalampous
02 May 2024, 07:15
RE: RE: Issue in "Modifying" Positions/Pending Orders in Ctrader Desktop
sivajimarketwizard said:
PanagiotisCharalampous said:
Hi there,
Can you share a screenshot demonstrating what you are looking at?
Best regards,
Panagiotis
When attempting to click on "Modify Position," there's no response or display. The same issue occurs when trying to click on "Modify Order" for Pending Orders. Overall, the "Modify" function isn't functioning.
Hi there,
Make sure the form does not open on an external display that has been disconnected. Try also restarting cTrader and your pc.
Best regards,
Panagiotis
@PanagiotisCharalampous
sivajimarketwizard
02 May 2024, 13:46
RE: RE: RE: Issue in "Modifying" Positions/Pending Orders in Ctrader Desktop
PanagiotisCharalampous said:
sivajimarketwizard said:
PanagiotisCharalampous said:
Hi there,
Can you share a screenshot demonstrating what you are looking at?
Best regards,
Panagiotis
When attempting to click on "Modify Position," there's no response or display. The same issue occurs when trying to click on "Modify Order" for Pending Orders. Overall, the "Modify" function isn't functioning.
Hi there,
Make sure the form does not open on an external display that has been disconnected. Try also restarting cTrader and your pc.
Best regards,
Panagiotis
I tried everything you mentioned. I've been facing the issue for 10 days. So, in between, I switched off my laptop many times. I don't think it's a problem with the PC. Also, I reinstalled cTrader. But still facing the same issue. Just don't know how to solve it. Desperately need help brother.
@sivajimarketwizard
sivajimarketwizard
07 May 2024, 15:33
RE: RE: RE: RE: Issue in "Modifying" Positions/Pending Orders in Ctrader Desktop
sivajimarketwizard said:
PanagiotisCharalampous said:
sivajimarketwizard said:
PanagiotisCharalampous said:
Hi there,
Can you share a screenshot demonstrating what you are looking at?
Best regards,
Panagiotis
When attempting to click on "Modify Position," there's no response or display. The same issue occurs when trying to click on "Modify Order" for Pending Orders. Overall, the "Modify" function isn't functioning.
Hi there,
Make sure the form does not open on an external display that has been disconnected. Try also restarting cTrader and your pc.
Best regards,
Panagiotis
I tried everything you mentioned. I've been facing the issue for 10 days. So, in between, I switched off my laptop many times. I don't think it's a problem with the PC. Also, I reinstalled cTrader. But still facing the same issue. Just don't know how to solve it. Desperately need help brother.
The issue is still not resolved.Kindly have a look at this.
@sivajimarketwizard
Spotware
07 May 2024, 15:57
RE: RE: RE: RE: RE: Issue in "Modifying" Positions/Pending Orders in Ctrader Desktop
sivajimarketwizard said:
sivajimarketwizard said:
PanagiotisCharalampous said:
sivajimarketwizard said:
PanagiotisCharalampous said:
Hi there,
Can you share a screenshot demonstrating what you are looking at?
Best regards,
Panagiotis
When attempting to click on "Modify Position," there's no response or display. The same issue occurs when trying to click on "Modify Order" for Pending Orders. Overall, the "Modify" function isn't functioning.
Hi there,
Make sure the form does not open on an external display that has been disconnected. Try also restarting cTrader and your pc.
Best regards,
Panagiotis
I tried everything you mentioned. I've been facing the issue for 10 days. So, in between, I switched off my laptop many times. I don't think it's a problem with the PC. Also, I reinstalled cTrader. But still facing the same issue. Just don't know how to solve it. Desperately need help brother.
The issue is still not resolved.Kindly have a look at this.
Hi there,
Can you please record a video demonstrating this happening? Also in the video, please show the Display Settings open showing that there is only one screen used by your computer.
Best regards,
Panagiotis
@Spotware
sivajimarketwizard
10 May 2024, 05:12
RE: RE: RE: RE: RE: RE: Issue in "Modifying" Positions/Pending Orders in Ctrader Desktop
Spotware said:
sivajimarketwizard said:
sivajimarketwizard said:
PanagiotisCharalampous said:
sivajimarketwizard said:
PanagiotisCharalampous said:
Hi there,
Can you share a screenshot demonstrating what you are looking at?
Best regards,
Panagiotis
When attempting to click on "Modify Position," there's no response or display. The same issue occurs when trying to click on "Modify Order" for Pending Orders. Overall, the "Modify" function isn't functioning.
Hi there,
Make sure the form does not open on an external display that has been disconnected. Try also restarting cTrader and your pc.
Best regards,
Panagiotis
I tried everything you mentioned. I've been facing the issue for 10 days. So, in between, I switched off my laptop many times. I don't think it's a problem with the PC. Also, I reinstalled cTrader. But still facing the same issue. Just don't know how to solve it. Desperately need help brother.
The issue is still not resolved.Kindly have a look at this.Hi there,
Can you please record a video demonstrating this happening? Also in the video, please show the Display Settings open showing that there is only one screen used by your computer.
Best regards,
Panagiotis
How can I send the video here related to the problem ? It is not accepting files from my PC and even Google drive link
@sivajimarketwizard
PanagiotisCharalampous
10 May 2024, 05:46
RE: RE: RE: RE: RE: RE: RE: Issue in "Modifying" Positions/Pending Orders in Ctrader Desktop
sivajimarketwizard said:
Spotware said:
sivajimarketwizard said:
sivajimarketwizard said:
PanagiotisCharalampous said:
sivajimarketwizard said:
PanagiotisCharalampous said:
Hi there,
Can you share a screenshot demonstrating what you are looking at?
Best regards,
Panagiotis
When attempting to click on "Modify Position," there's no response or display. The same issue occurs when trying to click on "Modify Order" for Pending Orders. Overall, the "Modify" function isn't functioning.
Hi there,
Make sure the form does not open on an external display that has been disconnected. Try also restarting cTrader and your pc.
Best regards,
Panagiotis
I tried everything you mentioned. I've been facing the issue for 10 days. So, in between, I switched off my laptop many times. I don't think it's a problem with the PC. Also, I reinstalled cTrader. But still facing the same issue. Just don't know how to solve it. Desperately need help brother.
The issue is still not resolved.Kindly have a look at this.Hi there,
Can you please record a video demonstrating this happening? Also in the video, please show the Display Settings open showing that there is only one screen used by your computer.
Best regards,
Panagiotis
How can I send the video here related to the problem ? It is not accepting files from my PC and even Google drive link
Hi there,
If you have trouble sending a video, please send it to community@ctrader.com
Best regards,
Panagiotis
@PanagiotisCharalampous
sivajimarketwizard
14 May 2024, 16:26
RE: RE: RE: RE: RE: RE: RE: RE: Issue in "Modifying" Positions/Pending Orders in Ctrader Desktop
PanagiotisCharalampous said:
sivajimarketwizard said:
Spotware said:
sivajimarketwizard said:
sivajimarketwizard said:
PanagiotisCharalampous said:
sivajimarketwizard said:
PanagiotisCharalampous said:
Hi there,
Can you share a screenshot demonstrating what you are looking at?
Best regards,
Panagiotis
When attempting to click on "Modify Position," there's no response or display. The same issue occurs when trying to click on "Modify Order" for Pending Orders. Overall, the "Modify" function isn't functioning.
Hi there,
Make sure the form does not open on an external display that has been disconnected. Try also restarting cTrader and your pc.
Best regards,
Panagiotis
I tried everything you mentioned. I've been facing the issue for 10 days. So, in between, I switched off my laptop many times. I don't think it's a problem with the PC. Also, I reinstalled cTrader. But still facing the same issue. Just don't know how to solve it. Desperately need help brother.
The issue is still not resolved.Kindly have a look at this.Hi there,
Can you please record a video demonstrating this happening? Also in the video, please show the Display Settings open showing that there is only one screen used by your computer.
Best regards,
Panagiotis
How can I send the video here related to the problem ? It is not accepting files from my PC and even Google drive link
Hi there,
If you have trouble sending a video, please send it to community@ctrader.com
Best regards,
Panagiotis
I have already sent them an email regarding the issue, but I have not received any reply.
Here is the screenshot
I urgently need assistance; I have been dealing with this issue for quite some time now.
@sivajimarketwizard
PanagiotisCharalampous
15 May 2024, 07:38
RE: RE: RE: RE: RE: RE: RE: RE: RE: Issue in "Modifying" Positions/Pending Orders in Ctrader Desktop
sivajimarketwizard said:
PanagiotisCharalampous said:
sivajimarketwizard said:
Spotware said:
sivajimarketwizard said:
sivajimarketwizard said:
PanagiotisCharalampous said:
sivajimarketwizard said:
PanagiotisCharalampous said:
Hi there,
Can you share a screenshot demonstrating what you are looking at?
Best regards,
Panagiotis
When attempting to click on "Modify Position," there's no response or display. The same issue occurs when trying to click on "Modify Order" for Pending Orders. Overall, the "Modify" function isn't functioning.
Hi there,
Make sure the form does not open on an external display that has been disconnected. Try also restarting cTrader and your pc.
Best regards,
Panagiotis
I tried everything you mentioned. I've been facing the issue for 10 days. So, in between, I switched off my laptop many times. I don't think it's a problem with the PC. Also, I reinstalled cTrader. But still facing the same issue. Just don't know how to solve it. Desperately need help brother.
The issue is still not resolved.Kindly have a look at this.Hi there,
Can you please record a video demonstrating this happening? Also in the video, please show the Display Settings open showing that there is only one screen used by your computer.
Best regards,
Panagiotis
How can I send the video here related to the problem ? It is not accepting files from my PC and even Google drive link
Hi there,
If you have trouble sending a video, please send it to community@ctrader.com
Best regards,
Panagiotis
I have already sent them an email regarding the issue, but I have not received any reply.
Here is the screenshot
I urgently need assistance; I have been dealing with this issue for quite some time now.
Hi there,
Can you try closing cTrader, removing all contents from this folder and restart cTrader? Let me know if it resolves the problem.
c:\Users\user_name\AppData\Roaming\Spotware\
Best regards,
Panagiotis
@PanagiotisCharalampous
sivajimarketwizard
15 May 2024, 08:37
RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: Issue in "Modifying" Positions/Pending Orders in Ctrader Desktop
PanagiotisCharalampous said:
sivajimarketwizard said:
PanagiotisCharalampous said:
sivajimarketwizard said:
Spotware said:
sivajimarketwizard said:
sivajimarketwizard said:
PanagiotisCharalampous said:
sivajimarketwizard said:
PanagiotisCharalampous said:
Hi there,
Can you share a screenshot demonstrating what you are looking at?
Best regards,
Panagiotis
When attempting to click on "Modify Position," there's no response or display. The same issue occurs when trying to click on "Modify Order" for Pending Orders. Overall, the "Modify" function isn't functioning.
Hi there,
Make sure the form does not open on an external display that has been disconnected. Try also restarting cTrader and your pc.
Best regards,
Panagiotis
I tried everything you mentioned. I've been facing the issue for 10 days. So, in between, I switched off my laptop many times. I don't think it's a problem with the PC. Also, I reinstalled cTrader. But still facing the same issue. Just don't know how to solve it. Desperately need help brother.
The issue is still not resolved.Kindly have a look at this.Hi there,
Can you please record a video demonstrating this happening? Also in the video, please show the Display Settings open showing that there is only one screen used by your computer.
Best regards,
Panagiotis
How can I send the video here related to the problem ? It is not accepting files from my PC and even Google drive link
Hi there,
If you have trouble sending a video, please send it to community@ctrader.com
Best regards,
Panagiotis
I have already sent them an email regarding the issue, but I have not received any reply.
Here is the screenshot
I urgently need assistance; I have been dealing with this issue for quite some time now.Hi there,
Can you try closing cTrader, removing all contents from this folder and restart cTrader? Let me know if it resolves the problem.
c:\Users\user_name\AppData\Roaming\Spotware\
Best regards,
Panagiotis
Yeah, It's working fine now…..Thank you soo much Panagiotis
@sivajimarketwizard
PanagiotisCharalampous
01 May 2024, 05:43
Hi there,
Can you share a screenshot demonstrating what you are looking at?
Best regards,
Panagiotis
@PanagiotisCharalampous