Application not showing bots and indicators

PanagiotisCharalampous
17 Apr 2024, 06:04

Hi there,

If the issue persists please send us some troubleshooting info and quote the link to this discussion.

Best Regards,

Panagiotis 

caputojr
17 Apr 2024, 13:46 ( Updated at: 18 Apr 2024, 05:51 )

RE: Application not showing bots and indicators

PanagiotisCharalampous said: 

Hi there,

If the issue persists please send us some troubleshooting info and quote the link to this discussion.

Best Regards,

Panagiotis 

 

Hi @Panagiotis,

Thank you for your prompt reply. I will submit as the issue is still here. Also, the app has been very slow this week which is annoying trading like that. 

• Indicators in new chart shifted not updated once you change the timeframe;
• Platform freezing;
• Sync drawings not working for all my windows;
• Unable to see indicators and bots (already mentioned);
• Platform closing for no reason;
• Orders not been placed as you click to button.

I have checked my connection and also opened MT5 to see if it is my computer but everything is running seamless.

Thank you

PanagiotisCharalampous
18 Apr 2024, 06:00

RE: RE: Application not showing bots and indicators

caputojr said: 

PanagiotisCharalampous said: 

Hi there,

If the issue persists please send us some troubleshooting info and quote the link to this discussion.

Best Regards,

Panagiotis 

 

Hi @Panagiotis,

Thank you for your prompt reply. I will submit as the issue is still here. Also, the app has been very slow this week which is annoying trading like that. 

• Indicators in new chart shifted not updated once you change the timeframe;
• Platform freezing;
• Sync drawings not working for all my windows;
• Unable to see indicators and bots (already mentioned);
• Platform closing for no reason;
• Orders not been placed as you click to button.

I have checked my connection and also opened MT5 to see if it is my computer but everything is running seamless.

 

Thank you

Thanks, let us know when you have done it so that we can check

caputojr
18 Apr 2024, 13:51 ( Updated at: 19 Apr 2024, 05:27 )

RE: RE: RE: Application not showing bots and indicators

PanagiotisCharalampous said: 

caputojr said: 

PanagiotisCharalampous said: 

Hi there,

If the issue persists please send us some troubleshooting info and quote the link to this discussion.

Best Regards,

Panagiotis 

 

Hi @Panagiotis,

Thank you for your prompt reply. I will submit as the issue is still here. Also, the app has been very slow this week which is annoying trading like that. 

• Indicators in new chart shifted not updated once you change the timeframe;
• Platform freezing;
• Sync drawings not working for all my windows;
• Unable to see indicators and bots (already mentioned);
• Platform closing for no reason;
• Orders not been placed as you click to button.

I have checked my connection and also opened MT5 to see if it is my computer but everything is running seamless.

 

Thank you

Thanks, let us know when you have done it so that we can check

Hello, I did it yesterday.

Please let me know if you need further information or if I have to tweak something on my end.

Thank you