leaving ctrader open for too long causes...

Created at 15 Apr 2024, 21:52
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atrrwilder

Joined 04.03.2024

leaving ctrader open for too long causes...
15 Apr 2024, 21:52


leaving the windows native ctrader platform open for multiple days will eventually cause the candlesticks to stop printing. so the bidask lines will be floating with what looks like invisible candlesticks.

the internet connection did get interrupted during the test, not sure if that has something to do with it and dont have the time to test if it does or take any pictures. so ctrader you can try to replicate the problem if you want to. thanks.

restarting the program fixes it. it happens everytime i leave the program open for too long. this is a low priority issue relative to the other threads ive started which are service impacting.


@atrrwilder
Replies

PanagiotisCharalampous
16 Apr 2024, 05:43

Hi there,

If the issue persists please send us some troubleshooting info and quote the link to this discussion.

Best Regards,

Panagiotis 


 


@PanagiotisCharalampous