Indicators reload multiple times?

Created at 13 Apr 2024, 10:22
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matcwhite

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Joined 03.09.2023

Indicators reload multiple times?
13 Apr 2024, 10:22

Hello,

I thought this was something going on with my custom indicators, but seems like it happens with any basic indicator.

When switching timeframes or symbols, indicators load and unload themselves at least 3 times. For example, switching timeframes with a chart showing only a simple EMA, this is what the Automate tab shows:

the EMA indicator appears to have unloaded and reloaded itself 3 times in quick succession.

The problem is obviously compounded when youre switching a chart which has multiple indicators loaded, switching timeframes or symbols appears very jerky and glitchy.

What's going on? Can I prevent this? Could it be something in cTrader settings or configuration?

Many thanks,

Mat

 

 

 

 

 

 

@matcwhite
Replies

PanagiotisCharalampous
14 Apr 2024, 08:15

Dear Matt,

Please provide us with the exact steps you follow to reproduce this behavior so that we can explain what happens. If you can record a video, it would be helpful.

Best regards,

Panagiotis

 

@PanagiotisCharalampous

matcwhite
15 Apr 2024, 12:38 ( Updated at: 16 Apr 2024, 05:23 )

RE: Indicators reload multiple times?

PanagiotisCharalampous said: 

Dear Matt,

Please provide us with the exact steps you follow to reproduce this behavior so that we can explain what happens. If you can record a video, it would be helpful.

Best regards,

Panagiotis

 

 

Here you go. the indicator is a simple EMA. When switching timeframes, sometimes it reloads itself 3 times, sometimes 2, sometimes just once.

https://file.io/P5aP60O0yr4K

Very curious to understand what's going on :)

Thanks,

Mat

 

 

@matcwhite

PanagiotisCharalampous
16 Apr 2024, 05:36

RE: RE: Indicators reload multiple times?

matcwhite said: 

PanagiotisCharalampous said: 

Dear Matt,

Please provide us with the exact steps you follow to reproduce this behavior so that we can explain what happens. If you can record a video, it would be helpful.

Best regards,

Panagiotis

 

 

Here you go. the indicator is a simple EMA. When switching timeframes, sometimes it reloads itself 3 times, sometimes 2, sometimes just once.

https://file.io/P5aP60O0yr4K

Very curious to understand what's going on :)

Thanks,

Mat

 

 

Hi Mat,

Unfortunately the link you provided is not accessible.

Best regards,

Panagiotis

@PanagiotisCharalampous

matcwhite
22 Apr 2024, 09:35 ( Updated at: 22 Apr 2024, 09:36 )

RE: RE: RE: Indicators reload multiple times?

PanagiotisCharalampous said: 

Hi Mat,

Unfortunately the link you provided is not accessible.

Best regards,

Panagiotis

Can someone advise the best way I can upload my video? I tried file.io but it timed out and deleted before anyone could look at it!

Thanks,

Mat

@matcwhite

PanagiotisCharalampous
22 Apr 2024, 10:49

RE: RE: RE: RE: Indicators reload multiple times?

matcwhite said: 

PanagiotisCharalampous said: 

Hi Mat,

Unfortunately the link you provided is not accessible.

Best regards,

Panagiotis

Can someone advise the best way I can upload my video? I tried file.io but it timed out and deleted before anyone could look at it!

Thanks,

Mat

TinyTake is a good option

https://www.tinytake.com/record-capture

@PanagiotisCharalampous

... Deleted by UFO ...

matcwhite
25 Apr 2024, 08:22 ( Updated at: 25 Apr 2024, 08:26 )

RE: RE: RE: Indicators reload multiple times?

PanagiotisCharalampous said: 

matcwhite said: 

PanagiotisCharalampous said: 

Dear Matt,

Please provide us with the exact steps you follow to reproduce this behavior so that we can explain what happens. If you can record a video, it would be helpful.

Best regards,

Panagiotis

 

Hi Mat,

Unfortunately the link you provided is not accessible.

Best regards,

Panagiotis

Hi Panagiotis,

Does this work?
https://drive.google.com/file/d/1bzw5vpx0Bf2pirXO5wAhgHLQyIOh77Eg/view?usp=sharing

Thanks,

Mat

 

 

@matcwhite

PanagiotisCharalampous
26 Apr 2024, 05:57

RE: RE: RE: RE: Indicators reload multiple times?

matcwhite said: 

PanagiotisCharalampous said: 

matcwhite said: 

PanagiotisCharalampous said: 

Dear Matt,

Please provide us with the exact steps you follow to reproduce this behavior so that we can explain what happens. If you can record a video, it would be helpful.

Best regards,

Panagiotis

 

Hi Mat,

Unfortunately the link you provided is not accessible.

Best regards,

Panagiotis

Hi Panagiotis,

Does this work?
https://drive.google.com/file/d/1bzw5vpx0Bf2pirXO5wAhgHLQyIOh77Eg/view?usp=sharing

Thanks,

Mat

 

 

Hi Mat,

We had a look at the video and this behavior is by design. This happens because your zoom level is set to 5% therefore the chart performs several requests to receive all the required bars. Whenever new bars are received, the indicator is reinitialized.

Best regards,

Panagiotis

@PanagiotisCharalampous

matcwhite
07 May 2024, 19:20

RE: RE: RE: RE: RE: Indicators reload multiple times?

Hi Mat,

We had a look at the video and this behavior is by design. This happens because your zoom level is set to 5% therefore the chart performs several requests to receive all the required bars. Whenever new bars are received, the indicator is reinitialized.

Best regards,

Panagiotis

Hi Panagiotis,

Thanks for the explanation. I worked around the issue by initialising all my drawings and controls in a hidden state, and then only showing them after a 200ms timeout.

Cheers,

Mat

@matcwhite
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