Candlesticks keeps disappearing

Created at 01 Mar 2024, 14:44
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tian.yiwu

Joined 20.02.2024

Candlesticks keeps disappearing
01 Mar 2024, 14:44


This has happened 3 times in the past week now. The last 1-10 candlessticks would go missing for up to 30 minutes, across all charts, all timeframes, and all devices (iPhone, Macbook Air, Macbook Pro, Web Trader, Mac Desktop). Refreshing does not work. I'm sure it's not the broker because I use Tradingview charts by my broker, Pepperstone, whenever this happens.

Any fixes?


@tian.yiwu
Replies

PanagiotisCharalampous
02 Mar 2024, 07:25

Hi there,

Can you share videos or screenshots demonstrating this issue?

Best regards,

Panagiotis


@PanagiotisCharalampous

marlongrenda1
27 Jun 2024, 12:30 ( Updated at: 28 Jun 2024, 07:00 )

Candlesticks keeps disappearing

Hi

How did you fix it. I have the same problem. Last Candlestick is 8:00 after that every candelstick disappears.

After 6 hours still no Change.


@marlongrenda1

teresa32yon
05 Feb 2025, 10:26 ( Updated at: 14 Feb 2025, 18:16 )

That sounds frustrating! Here are a few steps you can try to resolve the issue with missing candlesticks on TradingView:

Check Hidden Data Series: Sometimes, the data series might be hidden. Look for a small eye icon next to the symbol's name on your chart and click it to make sure it's visible.

Change the View Type: Ensure that the view type is set to "Candles" instead of "Bars" or any other view. You can change this from the top menu.

Adjust the Time Frame: Sometimes, changing the time frame can help. Go to the top bar and select a different time frame.

Check Your Internet Connection: Ensure your internet connection is stable. Sometimes, connectivity issues can cause display problems.

Clear Cache and Cookies: Try clearing your browser's cache and cookies, or try logging in from a different browser.

Update TradingView: Make sure you're using the latest version of TradingView.


@teresa32yon