cTrader randomly crashing

Created at 15 Jan 2024, 06:08
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
Waxy's avatar

Waxy

Joined 12.05.2015

cTrader randomly crashing
15 Jan 2024, 06:08


Hello Spotware,

I have a robot running but the crashes seem to be random and I'm not sure what's going on, they don't seem related to my bot but I'm not sure, would appreciate your support.
 

 


Regards,


@Waxy
Replies

PanagiotisCharalampous
15 Jan 2024, 08:06

Hi Waxy,

Can you share the cBot's code and log after the crash as well?

Best regards,

Panagiotis


@PanagiotisCharalampous

Waxy
16 Jan 2024, 18:29

RE: cTrader randomly crashing

Hello Panagiotis, 

The only thing the log says is “CbotName” crashed

As for sending the code, can I share it via email? The code is private, and I cannot share it publicly.

Regards,

PanagiotisCharalampous said: 

Hi Waxy,

Can you share the cBot's code and log after the crash as well?

Best regards,

Panagiotis

 


@Waxy

PanagiotisCharalampous
17 Jan 2024, 06:34

RE: RE: cTrader randomly crashing

Waxy said: 

Hello Panagiotis, 

The only thing the log says is “CbotName” crashed

As for sending the code, can I share it via email? The code is private, and I cannot share it publicly.

Regards,

PanagiotisCharalampous said: 

Hi Waxy,

Can you share the cBot's code and log after the crash as well?

Best regards,

Panagiotis

 

Hi Waxy,

Yes feel free to send it to me at community@ctrader.com

Best regards,

Panagiotis


@PanagiotisCharalampous