Chart Visualisation Issues

Hi everyone,

I've just installed cTrader on a new computer and i get this strange problem moving charts (video url)

The realtime price (bid-ask) is okay, but candles are missing and the first loaded chart remains fixed in the window.

We tried to unistall the software and we get the same reinstalling it.

Do you have any suggestion to fix this?

Thanks in advance

Example:
https://www.dropbox.com/scl/fi/5mxqhwjqd119tzwycjk65/Video-WhatsApp-2024-01-05-ore-18.07.19_9588a08d.mp4?rlkey=e3h533sz7kit6u1r8f0sqynrt&dl=0