platform tab is not visible on my screen

Created at 05 Dec 2023, 22:11
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FT

ftmo1699286468

Joined 06.11.2023

platform tab is not visible on my screen
05 Dec 2023, 22:11


After opening the app, although the platform is running, the tab doesn't show up on the screen.I tried clicking it multiple times also reinstalled it.Doesn't work.I also deleted cache before reinstalling.


@ftmo1699286468
Replies

firemyst
12 Dec 2023, 23:55 ( Updated at: 13 Dec 2023, 06:21 )

Can you post a screen capture showing the issue?

I don't understand what you mean by “platform tab” because Windows shows running programs in the “Task bar”.


@firemyst

luctimmermans
16 Apr 2024, 07:17 ( Updated at: 16 Apr 2024, 08:14 )

I have the same problem, Any solutions yet?

 


@luctimmermans

PanagiotisCharalampous
16 Apr 2024, 08:15

RE: platform tab is not visible on my screen

luctimmermans said: 

I have the same problem, Any solutions yet?

 

You need to provide more information about the problem. Please share a video/screenshots demonstrating what the issue is.

Best regards,

Panagiotis


@PanagiotisCharalampous

ctid7595396
21 Jun 2024, 23:57 ( Updated at: 26 Jun 2024, 05:46 )

RE: platform tab is not visible on my screen

luctimmermans said: 

I have the same problem, Any solutions yet?

 

For anyone else who finds this thread with the same problem. I had it happen to me this morning. My solution turned out to be unplugging one of the monitors that forced CTrader to appear on one of the ones remaining. I could then plug my other monitor back in and rearrange things as needed.


@ctid7595396