Hi cTrader, when will you fix the problem with invisible prise alerts. When you add a price alert then the normal price alert line is not there anymore. A big problem since you can't move the line with the price and you don't know if you already added lines to the chart. It have not been working for a month or two.
We are not aware of any problem with price alerts. Please provide us with some screenshots and exact steps to reproduce it.
Best regards,
Panagiotis
Sorry I didn't see your message. Here you can see two alerts but no visible lines. Almost all my colleagues have the same error and it has been there for a few months now. Very frustrating to work with. I'm surprised that no one else has reported this error.
We are not aware of any problem with price alerts. Please provide us with some screenshots and exact steps to reproduce it.
Best regards,
Panagiotis
Sorry I didn't see your message. Here you can see two alerts but no visible lines. Almost all my colleagues have the same error and it has been there for a few months now. Very frustrating to work with. I'm surprised that no one else has reported this error.
Hi there,
Are price alerts enabled in your chart's viewing options?
We are not aware of any problem with price alerts. Please provide us with some screenshots and exact steps to reproduce it.
Best regards,
Panagiotis
Sorry I didn't see your message. Here you can see two alerts but no visible lines. Almost all my colleagues have the same error and it has been there for a few months now. Very frustrating to work with. I'm surprised that no one else has reported this error.
PanagiotisCharalampous
17 Nov 2023, 07:08
Reply to: Invisible price alert
Dear trader,
We are not aware of any problem with price alerts. Please provide us with some screenshots and exact steps to reproduce it.
Best regards,
Panagiotis
@PanagiotisCharalampous