London Servers

Created at 09 Nov 2023, 05:27
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warmblood10

Joined 09.11.2023

London Servers
09 Nov 2023, 05:27


Is there an issue with London servers, specifically London 7 & 12?  In the afternoon there are constant disconnects.  I have a fast fibre connection, latency for most of the day is under 10ms, after New York opens or after high volatility news, latency spikes to over 50ms and I'm disconnected,  it reconnects after a few minutes and cycle repeats until after 5pm (UK time).  It was noticeable last week (30/10/23 - 3/11/23).  This week (6/11/23 - 10/11/23) its every day and yesterday 8/11/23 was almost unable to trade.

I submitted technical reports when the issue was happening, I have checked with my broadband provider and there are no issues with my connection and exchange.


@warmblood10
Replies

PanagiotisCharalampous
09 Nov 2023, 06:39

Hi there,

Do you still experience disconnections?

Best regards,

Panagiotis


@PanagiotisCharalampous

warmblood10
10 Nov 2023, 04:02

RE: London Servers

PanagiotisCharalampous said: 

Hi there,

Do you still experience disconnections?

Best regards,

Panagiotis

No disconnects yesterday, I was monitoring latency and was never over 15ms


@warmblood10