Connection errors in the last few days

Created at 13 Oct 2023, 13:07
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ctid6027093

Joined 27.04.2023

Connection errors in the last few days
13 Oct 2023, 13:07


Hello,

For the last 3 days each time the NY session starts the desktop version starts freezing for serveral seconds and disconnecting the whole time. It then spins for minutes to reconnect and a few minutes later disconnect again. In the FIX connection screen it loses it connection.

Please fix as its impossible to trade this way.

Understand that this is urgent as its nor for the 3de day in a row.

Thanks


@ctid6027093
Replies

PanagiotisChar
15 Oct 2023, 04:08

Hi,

Sounds like a price feed issue. Talk to your broker first


@PanagiotisChar

737514
15 Oct 2023, 10:09 ( Updated at: 21 Dec 2023, 09:23 )

RE: Connection errors in the last few days

PanagiotisChar said: 

Hi,

Sounds like a price feed issue. Talk to your broker first

你好,不是经纪商的问题,我有复制9个策略,其中七个策略的重新复制,转出资金,添加资金功能点击之后无法登录,用手机登录是没有问题的,希望知道是什么原因!谢谢


@737514