Ctrader make me pay 10 x swap than usually

Created at 19 May 2023, 01:22
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lics

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Joined 19.05.2023

Ctrader make me pay 10 x swap than usually
19 May 2023, 01:22

i buy 0.2 lot eur/usd at 18th and closed it in 19th today
i should pay swap 1.5usd not 15usd

@lics
Replies

jim.tollan
23 May 2023, 16:52 ( Updated at: 21 Dec 2023, 09:23 )

RE:

lindawati92sufi said:

i buy 0.2 lot eur/usd at 18th and closed it in 19th today
i should pay swap 1.5usd not 15usd

apologies if this was explained in the post with your other alias, but it would appear that this was an issue at the broker end and all affected trades were reversed.

much as this is painful at the time, i've found that these issues are usually a glitch on the broker side and are usually resolved within a small timeframe.

@jim.tollan

firemyst
28 May 2023, 06:28

People always seem to be reporting issues with IC Markets. Perhaps it's time to consider switching to Pepperstone?

@firemyst
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