ctrader charts not loading, refer to screenshot

Created at 25 Apr 2023, 17:25
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derangedlol

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Joined 23.02.2016

ctrader charts not loading, refer to screenshot
25 Apr 2023, 17:25

Hello, my ctrader desktop charts are not able to load while the market is open. Please look into this issue urgently as I am not able to place trades. Issue seems to happen more often during higher volume periods.

 

@derangedlol
Replies

Xammo
25 Apr 2023, 21:08

Don't know where you are in the world but this happened to me in Thailand - sometimes working sometimes not/something odd going on with the international aspect of the internet there

VPS solved the problem for me VPN might do it too otherwise if it's neither of them hope you get it sorted

@Xammo
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