The desktop pepperstone frozen

Created at 12 Apr 2023, 14:19
Subscribe
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
DU

dulguunulziitsetseg

Follow

Joined 12.04.2023

The desktop pepperstone frozen
12 Apr 2023, 14:19

 

 

Hi, desktop version is frozen like this cant zoom in or out just frozen. Is therey anyway to fix this? 

@dulguunulziitsetseg
Replies

Spotware
12 Apr 2023, 16:38

Dear trader,

Pleaser restart your cTrader and let us know if this resolves the problem.

Best regards,

cTrader Team

@Spotware

dulguunulziitsetseg
12 Apr 2023, 23:21

RE:

Spotware said:

Dear trader,

Pleaser restart your cTrader and let us know if this resolves the problem.

Best regards,

cTrader Team

Still same, I installed and 3 times. App is working all right. But the can't zoom in or out only side scales working.

@dulguunulziitsetseg

Spotware
13 Apr 2023, 09:03

Dear trader,

Can you please check the thread below and let us know if it helps you resolve the problem?

https://ctrader.com/forum/ctrader-support/36294

Best regards,

cTrader Team

@Spotware
Copyright © 2024 Spotware Systems Ltd. All rights reserved.
The services provided by Spotware Systems Ltd. are not available to citizens or residents of the USA. Neither is the information on our websites directed toward soliciting citizens or residents of the USA.