Cannot place trades

Created at 10 Jan 2023, 11:35
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evgrinaus

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Joined 13.11.2020

Cannot place trades
10 Jan 2023, 11:35

It seems that after a Windows 10 update, I am not able to place demo or live trades anymore.

No stop errors stream down on right stating "Position Protection Error" when trying a simple sell trade.

It is currently unusable.

Anyone else with this dilemma?

@evgrinaus
Replies

Spotware
10 Jan 2023, 11:52

Dear trader,

Can you please provide us exact steps to reproduce this issue? If you can record a video too, it would be helpful.

Best regards,

cTrader Team

@Spotware

evgrinaus
11 Jan 2023, 00:42

Fixed now thanks

It seems my Windows update required several more reboots to fix the issue.

@evgrinaus
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