Issues with email notification

Created at 09 Jan 2023, 23:50
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jayden.malqosh

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Joined 09.01.2023

Issues with email notification
09 Jan 2023, 23:50

Hi, after since the update, I have not receive any email notification from my indicators. It was working fine before the update. Please help. I am using hotmail.

I have also use the Ctrader email set up tester, it came out with the error "Timeout. The SMTP server has unexpectedly disconnected."

Current version is 4.4.23.

@jayden.malqosh
Replies

PanagiotisChar
10 Jan 2023, 09:27

Hi there,

Are you sure this is not an issue with your SMTP server? Did you try a different one? Do you still have problems?

Aieden Technologies

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@PanagiotisChar

jayden.malqosh
10 Jan 2023, 09:53

RE:

PanagiotisChar said:

Hi there,

Are you sure this is not an issue with your SMTP server? Did you try a different one? Do you still have problems?

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

 

Hi, thanks for the reply.

So far I have tried hotmail and yahoo. None of them work apparently. 

For outlook/hotmail, my SMTP settings are:

smtp.office365.com

port: 587

yahoo: 

smtp.mail.yahoo.com

port: 587

It was working fine with outlook/hotmail for months. Nothing was wrong until the recent update. I have created a yahoo make with it and isnt working too.

@jayden.malqosh

david.siciliano
12 Jan 2023, 14:20

RE: RE:

jayden.malqosh said:

PanagiotisChar said:

Hi there,

Are you sure this is not an issue with your SMTP server? Did you try a different one? Do you still have problems?

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

 

Hi, thanks for the reply.

So far I have tried hotmail and yahoo. None of them work apparently. 

For outlook/hotmail, my SMTP settings are:

smtp.office365.com

port: 587

yahoo: 

smtp.mail.yahoo.com

port: 587

It was working fine with outlook/hotmail for months. Nothing was wrong until the recent update. I have created a yahoo make with it and isnt working too.

Hi, I also has the same issue when using port 587 after the recent update. I changed the port to 465 and it now works fine when using the gmail smtp server.

 

@david.siciliano
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