Beta bugs imported in ctrader 4.5 how to fix them? (trading basically impossible)

Created at 03 Jan 2023, 08:01
swingfish's avatar

swingfish

Joined 25.06.2016

Beta bugs imported in ctrader 4.5 how to fix them? (trading basically impossible)
03 Jan 2023, 08:01


you guys just imported the bugs from the Beta in the live version, which basically makes trading impossible.

 

as

  • every second the object selected, deselect itself, making moving of objects impossible.
  • object reselect themselfs during operation
  • Snap to objects doesn't work anymore.
  • Trendlines stay on it's spatial location instead of stay on the chart itself (making trendlines useless unless you NEVER pan, zoom or change

i pointed this out multiple times, and now its just being port into live versions?? 

how can we stop this from happening? 

 

here is a video


@swingfish
Replies

swingfish
03 Jan 2023, 10:37

also copy & paste of chart objects stop working!


@swingfish

Spotware
03 Jan 2023, 16:20 ( Updated at: 19 Mar 2025, 08:57 )

Dear swingfish,

Unfortunately we were not able to reproduce the reported problems. If you are available for a TeamViewer session where our team can inspect this issue on your computer, please contact us at support@ctrader.com

Best Regards,

cTrader Team

 


@Spotware

Anonymus272
03 Jan 2023, 20:14

Problem dito

by me to. not allways. time to time Problem

what can we do !?


@Anonymus272

swingfish
04 Jan 2023, 06:34

RE: Problem dito

Moongirl said:

by me to. not allways. time to time Problem

what can we do !?

i re downloaded the Spotware cTrader in order to do the downgrade, as the link is brokenn in the help section for the downgrade, i tought its broker related, but the Spotware version also leads to a broken link.

but with the spotware version it seems not happening that often (it still does) i can't really reproduce or trigger it, it feels random


@swingfish