Account not assigned to my broker

Created at 29 Dec 2022, 23:54
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rodemkay

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Joined 25.11.2022

Account not assigned to my broker
29 Dec 2022, 23:54

Hi,

 

i have multiple broker accounts in my cTrader Plattform.
But there is ona account where my broker says it is not assigned to them.

The problem now is that this was the only account i could select for receiving fees for my strategies. So now there is money on it, but i can not withdraw it and i don´t can contact Spotware!!!

My broker says i should contact Spotware and Spotware says i should go to this forum ! WT....

In my CTID Profile there are only 3 accounts marked as live even i have much more Real/Live accounts.

@rodemkay
Replies

PanagiotisChar
30 Dec 2022, 08:58

Hi there,

You can check to which broker the account is assigned to in the cTrader ID site.

Aieden Technologies

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@PanagiotisChar
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