Help with email already used
Created at 15 Nov 2022, 21:07
AM
Help with email already used
15 Nov 2022, 21:07
I have been given a cTrader ID from my broker, but I'm not allowed to login to the app because I already used my email with another broker in the past. Even to access this forum I had to create a new cTrader ID and yet again I had to use another email!!! Of course if I create another cTrader ID it won't be recognized by my broker.
Can someone kindly explain me how I get out of this mess, please?
PanagiotisChar
16 Nov 2022, 09:04
Hi there,
Your cTrader ID can be used for all your brokers. If you already have a cTrader ID, your broker can link your accounts to it. If you want to use a new cTrader ID, your broker can still link the accounts to it.
Aieden Technologies
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@PanagiotisChar