cTrade breaks down when I shut my laptop down

Created at 19 Nov 2014, 13:53
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3036650

Joined 19.11.2014

cTrade breaks down when I shut my laptop down
19 Nov 2014, 13:53


Hello Spotware Staff

I have a serious problem using cTrader. After shutting down my laptop, the cTrader beaks down and will not launch for the next day.

I have reinstalled cTrader for 7 times and I even reinstalled my Windows.

 

Pleasel help me ASAP.

 

Many thinks


@3036650
Replies

Spotware
20 Nov 2014, 09:34

Dear Trader,

Do you see any error message?


@Spotware

3036650
21 Nov 2014, 17:02

RE:

Spotware said:

Dear Trader,

Do you see any error message?

My reply was deleted I suppose!

The message is : Application cannot be started. Please contact your application vendor

 

Thanks


@3036650

Spotware
24 Nov 2014, 10:35 ( Updated at: 21 Dec 2023, 09:20 )

Unfortunately, your previous message was deleted during cTDN maintenance. We apologize for the inconvenience.

Please click the Details button and provide us the error details.


@Spotware

3036650
24 Nov 2014, 18:56

Below is the details as requested:

 

PLATFORM VERSION INFO
    Windows             : 6.1.7601.65536 (Win32NT)
    Common Language Runtime     : 4.0.30319.17929
    System.Deployment.dll         : 4.0.30319.17929 built by: FX45RTMREL
    clr.dll             : 4.0.30319.17929 built by: FX45RTMREL
    dfdll.dll             : 4.0.30319.17929 built by: FX45RTMREL
    dfshim.dll             : 4.0.41209.0 (Main.041209-0000)

SOURCES
    Deployment url            : file:///C:/Users/Nader/AppData/Roaming/Microsoft/Windows/Start%20Menu/Programs/Trader's%20Way%20cTrader/Trader's%20Way%20cTrader.appref-ms%7C
                        Server        : nginx
    Deployment Provider url        : http://tradersway.ctrader.com/xTrader.application

ERROR SUMMARY
    Below is a summary of the errors, details of these errors are listed later in the log.
    * Activation of C:\Users\Nader\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Trader's Way cTrader\Trader's Way cTrader.appref-ms| resulted in exception. Following failure messages were detected:
        +  is not a valid Win32 application. (Exception from HRESULT: 0x800700C1)

COMPONENT STORE TRANSACTION FAILURE SUMMARY
    No transaction error was detected.

WARNINGS
    There were no warnings during this operation.

OPERATION PROGRESS STATUS
    * [11/24/2014 8:25:05 PM] : Activation of C:\Users\Nader\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Trader's Way cTrader\Trader's Way cTrader.appref-ms| has started.
    * [11/24/2014 8:25:05 PM] : Performing necessary update check as specified by the deployment.

ERROR DETAILS
    Following errors were detected during this operation.
    * [11/24/2014 8:25:07 PM] System.BadImageFormatException
        -  is not a valid Win32 application. (Exception from HRESULT: 0x800700C1)
        - Source: System.Deployment
        - Stack trace:
            at System.Deployment.Application.NativeMethods.CorLaunchApplication(UInt32 hostType, String applicationFullName, Int32 manifestPathsCount, String[] manifestPaths, Int32 activationDataCount, String[] activationData, PROCESS_INFORMATION processInformation)
            at System.Deployment.Application.ComponentStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)
            at System.Deployment.Application.SubscriptionStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)
            at System.Deployment.Application.ApplicationActivator.Activate(DefinitionAppId appId, AssemblyManifest appManifest, String activationParameter, Boolean useActivationParameter)
            at System.Deployment.Application.ApplicationActivator.ProcessOrFollowShortcut(String shortcutFile, String& errorPageUrl, TempFile& deployFile)
            at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
            at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

COMPONENT STORE TRANSACTION DETAILS
    No transaction information is available.


@3036650

Spotware
25 Nov 2014, 15:42

Please reinstall the .NET Framework 4 and try again.


@Spotware