Unable to open new Charts

Created at 02 Aug 2022, 15:57
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cAlgoBuddy

Joined 12.11.2020

Unable to open new Charts
02 Aug 2022, 15:57


Hello,

I have an issue since cTrader 4.1. In version 4.1, I got the error message that "The Maximum number of charts has been reached", something along these lines. In version 4.2, I don't get an error anymore, but nothing happens.

The Issue:

I can't open new charts from the "All Symbols" tab when double clicking on a symbol. However, I can open new charts by double clicking on a symbol from the "Watchlists" tab. 

Needles to say, I have tried to close all but one charts. It still doesn't work.

I can still open a chart from the All Symbols by right clicking on a symbol and selecting open chart.

If I restart cTrader, the issue is not there anymore, but it will reappear every time. I don't know which is the breaking point for this issue.

Configuration:


@cAlgoBuddy
Replies

PanagiotisCharalampous
03 Aug 2022, 09:12 ( Updated at: 03 Aug 2022, 09:13 )

Hi cAlgoBuddy,

Please send us some troubleshooting info the next time this happens and quote the link to this discussion.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous