Unable to open cTrader

Created at 29 Jul 2022, 14:02
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
DR

dropnewemail

Joined 17.03.2021

Unable to open cTrader
29 Jul 2022, 14:02


I have downloaded latest version of .NET 4.8 and still giving following error.

Failed to find .NET Runtime ?

Does anyone knows how to resolve this?

Thanks

 


@dropnewemail
Replies

PanagiotisCharalampous
01 Aug 2022, 14:41

Hi there,

When do you get this error? Can you share a screenshot?

Best Regards,

Panagiotis 

Join us on Telegram and Facebook


@PanagiotisCharalampous

dropnewemail
01 Aug 2022, 15:20

Failed to find .NET Runtime

There was an update on cTrader and after that it did not open.

I do use windows 7 and .NET framework I had 3.5 & I tried using 4.5.2.

Only reason I can think of is that the latest version of .NET does not work on windows 7 therefore cTrader cannot find it.

Could not find option to attach it seems.


@dropnewemail