4.2 update breaking basic trendline functionality

Created at 29 Jul 2022, 05:15
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
swingfish's avatar

swingfish

Joined 25.06.2016

4.2 update breaking basic trendline functionality
29 Jul 2022, 05:15


4.2 Update breaking basic charting functionality. Such as trendlines.

it appears that trendlines are no longer ankered, which makes charting using trendlines simply impossible.

rendering ctrader completely useless.

see attached video

 


@swingfish
Replies

PanagiotisCharalampous
02 Aug 2022, 08:17

Hi swingfish,

We were not able to reproduce this behavior. Can you please provide us with the following?

  1. Troubleshooting information with a link to this page.
  2. Your GPU.
  3. Please advise what exactly do you do at 0:22 of the video.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook


@PanagiotisCharalampous

swingfish
03 Aug 2022, 07:23

RE:

PanagiotisCharalampous said:

Hi swingfish,

We were not able to reproduce this behavior. Can you please provide us with the following?

  1. Troubleshooting information with a link to this page.
  2. Your GPU.
  3. Please advise what exactly do you do at 0:22 of the video.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

Xeon E5 2659 (12 C 24T)

GForce 1070Ti with 2 screens connected trough DP and HDMI running at 1920x1080 (not exactly heavy load)

all I do at 0:22 is press the - key on the keyboard (Minus button to zoom out)

 


@swingfish

alexsanramon
07 Sep 2022, 02:24

RE: RE:

swingfish said:

PanagiotisCharalampous said:

Hi swingfish,

We were not able to reproduce this behavior. Can you please provide us with the following?

  1. Troubleshooting information with a link to this page.
  2. Your GPU.
  3. Please advise what exactly do you do at 0:22 of the video.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

Xeon E5 2659 (12 C 24T)

GForce 1070Ti with 2 screens connected trough DP and HDMI running at 1920x1080 (not exactly heavy load)

all I do at 0:22 is press the - key on the keyboard (Minus button to zoom out)

 

I also have this problem. Drawing trendlines or moving lines in the chart is so difficult. 

 

Please fix this.


@alexsanramon

cTrader_Robot
09 Sep 2022, 07:04

RE:

PanagiotisCharalampous said:

Hi swingfish,

We were not able to reproduce this behavior. Can you please provide us with the following?

  1. Troubleshooting information with a link to this page.
  2. Your GPU.
  3. Please advise what exactly do you do at 0:22 of the video.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

 

I also have this problem. 


@cTrader_Robot