CTrader freeze at Market open - New Proxy

Created at 15 Jul 2022, 11:41
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M4

m4trader4

Joined 19.09.2021

CTrader freeze at Market open - New Proxy
15 Jul 2022, 11:41


Dear support

I am on CTrader version 4.2.14.6917, from  past 2 days (13/07/2022) CTrader freezes and very slow at the time of US and Europe open. With new proxy server (Mumbai Frankfurt), proxy server randomly changing and is not stable. I have stable internet connection and checked with different ISP also, issue remains the same.

 

Regards

Ahmed


@m4trader4
Replies

m4trader4
15 Jul 2022, 16:35

RE:

m4trader4 said:

Dear support

I am on CTrader version 4.2.14.6917, from  past 2 days (13/07/2022) CTrader freezes and very slow at the time of US and Europe open. With new proxy server (Mumbai Frankfurt), proxy server randomly changing and is not stable. I have stable internet connection and checked with different ISP also, issue remains the same.

 

Regards

Ahmed

Submitted report with above link 


@m4trader4

m4trader4
18 Jul 2022, 08:57

RE: RE:

Dear Support

Update Please cannot trade at open

Regards

Ahmed

 


@m4trader4

m4trader4
20 Jul 2022, 07:36

RE: RE: RE:

m4trader4 said:

Dear Support

Update Please cannot trade at open

Regards

Ahmed

 

Dear Panagiotis

Long wait....

Regards

Ahmed


@m4trader4

m4trader4
29 Jul 2022, 10:49

RE: RE: RE: RE:

Dear Panagiotios

No update

Regards

Ahmed

 


@m4trader4