load more bars history

Created at 23 May 2022, 11:56
Subscribe
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
12

123123

Follow

Joined 28.08.2018

load more bars history
23 May 2022, 11:56

Hi there, I just created a new demo account and the platform does not load bar history automatically on different pairs.

I can't scroll to the left of the chart, can I fix this without code since I'm not very good at that?

@123123
Replies

amusleh
24 May 2022, 08:45

Hi,

When you scroll to the left cTrader automatically loads more data, there is no need for coding anything.

If it's not behaving like that then something is wrong, can you tell me which broker you are using?

@amusleh

123123
24 May 2022, 10:25

RE:

amusleh said:

Hi,

When you scroll to the left cTrader automatically loads more data, there is no need for coding anything.

If it's not behaving like that then something is wrong, can you tell me which broker you are using?

Hi,

Something definitely wrong because I have never experienced this on cTrader, the broker is FTMO.

@123123

amusleh
24 May 2022, 10:41

RE: RE:

123123 said:

amusleh said:

Hi,

When you scroll to the left cTrader automatically loads more data, there is no need for coding anything.

If it's not behaving like that then something is wrong, can you tell me which broker you are using?

Hi,

Something definitely wrong because I have never experienced this on cTrader, the broker is FTMO.

Hi,

Can you reproduce this same issue on other brokers cTrader desktops?

Maybe your broker has that much data for that symbol, and there is no more historical data.

@amusleh

123123
24 May 2022, 11:44

Hi,

I didn't think this could be a broker issue but makes sense

FxPro and ICmarkets work fine going back to 1980/90,

FTMO on other hand, on a major like AUDUSD only goes back to 2020 :/

@123123

amusleh
24 May 2022, 12:10

RE:

123123 said:

Hi,

I didn't think this could be a broker issue but makes sense

FxPro and ICmarkets work fine going back to 1980/90,

FTMO on other hand, on a major like AUDUSD only goes back to 2020 :/

Hi,

Then you have to contact your broker.

@amusleh

123123
24 May 2022, 12:45

RE: RE:

amusleh said:

123123 said:

Hi,

I didn't think this could be a broker issue but makes sense

FxPro and ICmarkets work fine going back to 1980/90,

FTMO on other hand, on a major like AUDUSD only goes back to 2020 :/

Hi,

Then you have to contact your broker.

Will do, Thank you )

@123123
Copyright © 2024 Spotware Systems Ltd. All rights reserved.
The services provided by Spotware Systems Ltd. are not available to citizens or residents of the USA. Neither is the information on our websites directed toward soliciting citizens or residents of the USA.