problem loading Renko

Created at 02 May 2022, 10:40
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GU

guillaume.gliozzo

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Joined 02.05.2022

problem loading Renko
02 May 2022, 10:40

to whom it may concern,

 

I can't load Renko today , the other features seem to work like time frame, thick chart or range chart but not renko

@guillaume.gliozzo
Replies

PanagiotisCharalampous
02 May 2022, 14:04

RE:

Hi there,

Can you please provide more info about your problem? Could you share a short video demonstrating the problem? We will also need to know your broker and your account number.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

 

@PanagiotisCharalampous

Marin0ss
02 May 2022, 15:20

RE: RE:

PanagiotisCharalampous said:

Hi there,

Can you please provide more info about your problem? Could you share a short video demonstrating the problem? We will also need to know your broker and your account number.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

 

Same here; I am using ICMarkets. When starting the client (on laptop) Renko charts are not loading. (Loading icon keeps spinning, also when changing Renko size).

The client on my VPS which is off course running continously is still printing the Bars, but I assume will stop working once I restart the application.

@Marin0ss

guillaume.gliozzo
02 May 2022, 17:34

RE: RE:

PanagiotisCharalampous said:

Hi there,

Can you please provide more info about your problem? Could you share a short video demonstrating the problem? We will also need to know your broker and your account number.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

 I am using ICMarkets. When starting Renko charts are not loading. (Loading icon keeps spinning, also when changing Renko size). demo account 8334098

 

@guillaume.gliozzo

PanagiotisCharalampous
03 May 2022, 08:27

Hi both,

Thanks, our teams are investigating this.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

@PanagiotisCharalampous

Marin0ss
05 May 2022, 12:33

RE:

PanagiotisCharalampous said:

Hi both,

Thanks, our teams are investigating this.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

Renko charts are loading again

@Marin0ss

PanagiotisCharalampous
05 May 2022, 12:34

Hi Marin0ss,

Thanks for letting us know.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

@PanagiotisCharalampous
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