Object Manager: wrong drawing position
Object Manager: wrong drawing position
31 Jan 2022, 16:17
Every time I draw any kind of object on the chart and restart the application, if I open Object Manager and click on any object, the chart goes to an incorrect time position and not where the object is. The result is that I can't find any of my drawings. I think I've had this problem all along, and haven't found a solution yet. Thank you
Replies
rick779
31 Jan 2022, 17:45
RE:
i tried to reproduce the problem, I don't know if it occurs only when starting to draw from the past
Clips:
https://drive.google.com/drive/folders/1UduSif_1bV5DlM0gNsUqeIXmuQ-HqKHQ
Many thanks,
Riccardo
@rick779
PanagiotisCharalampous
02 Feb 2022, 09:27
Hi Riccardo,
Yes we managed to reproduce the problem and the product team will look into it. It seems that this is caused by the fact that not all bars are loaded on the chart when trying to navigate to drawings on past dates. At the moment the only workaround seems to be scroll your charts manually to the desired dates.
Best Regards,
Panagiotis
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PanagiotisCharalampous
31 Jan 2022, 16:31
Hi Riccardo,
Any chance you can record the steps you follow in a video so that we can visualize what are you doing?
Best Regards,
Panagiotis
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