Lost Deal Map

Created at 04 Nov 2021, 01:50
Subscribe
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
RO

rob.p.marshall

Follow

Joined 27.12.2015

Lost Deal Map
04 Nov 2021, 01:50

I use Renko. If I select a completed trade in History then the trade would appear on the chart with a line. The exact same as it would appear in Deal Map. This function no longer is working. Why and how can I restore it?

@rob.p.marshall
Replies

xabbu
04 Nov 2021, 09:30

same for me

@xabbu

PanagiotisCharalampous
04 Nov 2021, 14:34

Hi to both,

Thanks for reporting this problem. We will fix it.

 

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

@PanagiotisCharalampous

WealthWavePro
08 Nov 2021, 01:56

Same here can’t see history trade on renko chart , any updates 

@WealthWavePro

rob.p.marshall
10 Nov 2021, 12:29

RE:

PanagiotisCharalampous said:

Hi to both,

Thanks for reporting this problem. We will fix it.

 

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

Thanks, Panagiotis. Have you a time frame when this will be fixed? It is very important to my work.

@rob.p.marshall

PanagiotisCharalampous
10 Nov 2021, 15:18

Hi Rob,

It might take some time but there is a workaround for this. Just follow the steps below

  1. Go to a standard candlestick chart.
  2. Right click on chart > Viewing Options and disable the Deal Map.
  3. Go back to Renko.

The deals should be shown now

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

@PanagiotisCharalampous

xabbu
10 Nov 2021, 15:24 ( Updated at: 10 Nov 2021, 15:25 )

sorry that does not work for me. I can switch dealmap on / off and it is greyed out after switching back to Renko

tested again, deal map is not selectable BUT trade is shown. Thank you!!!

 

 

@xabbu

PanagiotisCharalampous
10 Nov 2021, 15:27

Hi xabbu,

The deal map is always greyed out when on Renko. I did not mention anything about on/off on Renko charts.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

@PanagiotisCharalampous
Copyright © 2024 Spotware Systems Ltd. All rights reserved.
The services provided by Spotware Systems Ltd. are not available to citizens or residents of the USA. Neither is the information on our websites directed toward soliciting citizens or residents of the USA.