New Market Order dialog jumps into unmanageable screen position

Created at 06 Aug 2021, 15:09
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jensnig

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Joined 14.01.2017

New Market Order dialog jumps into unmanageable screen position
06 Aug 2021, 15:09

When I call the New Market Order dialog, shortly after cTrader release 4.1 the dialog jumps into a screen position where its upper part is hidden making it impossible to draw the dialog into a better position or even to close the window after entering some data.

I work with two cTrader instances on a desktop computer using three screens to manage 40 charts. Only one instance has developed this faulty behavior while the other works fine. Please help me find a solution, or correct the bug if there is any.

@jensnig
Replies

PanagiotisCharalampous
06 Aug 2021, 15:14

Hi jensnig,

Please try a clean installation and let us know if this resolves the issue.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

jensnig
09 Aug 2021, 20:27

RE: Clean Installation

PanagiotisCharalampous said:

Hi jensnig,

Please try a clean installation and let us know if this resolves the issue.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

Thank you for your help, Panagiotis! I followed your instructions and was able to reinstall cTrader. After creating two additional instances using the Multiple Profiles option, I loaded their respective workspaces and was glad to see that the problem was solved. Thumbs up!

All the best, Jens

@jensnig
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