fix ctrader

Created at 15 Feb 2021, 09:20
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matt92

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Joined 11.12.2015

fix ctrader
15 Feb 2021, 09:20

I cant count how many times I have lost drawings on my saved workspaces its ridiculous. Having to redraw lines is tedious as you can imagine. I do not understand why this would ever happen, does it happen to anyone else? I can't be alone here.

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@matt92
Replies

PanagiotisCharalampous
15 Feb 2021, 09:54

Hi matt92,

Can you provide steps to reproduce your problem?

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

matt92
13 Mar 2021, 04:18

RE:

PanagiotisCharalampous said:

Hi matt92,

Can you provide steps to reproduce your problem?

Best Regards,

Panagiotis 

Join us on Telegram

Thanks. Happened again :( not sure what happens, I save the workspace, and i think my poor internet connection cuts out sometimes and ctrader reconnects at some point I lose my drawings.. not too sure.

@matt92

PanagiotisCharalampous
16 Mar 2021, 08:25

Hi matt92,

Can you please send us some troubleshooting information. To do so, please press Ctrl+Alt+Shift+T to get the troubleshooting form, paste the link to this discussion inside the text box and press submit.

Best Regards,

Panagiotis 

Join us on Telegram

@PanagiotisCharalampous
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