Slow cTrader

Created at 05 Sep 2014, 15:02
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JO

jobenb

Joined 07.10.2013

Slow cTrader
05 Sep 2014, 15:02


Hi

I have cTrader open with the all the Majors and it is extremely slow. I have about 600 open orders / positions and when I click on a tab to show the chart it takes quite awhile to open. This is even worse when I have workspaces enabled. When I am logged in to the cloud workspaces, the platform keep connecting and disconnecting and renders the application completely useless.

Please investigate /  try to test the platform with a 1000 orders / positions all running and updating at the same time with also being logged in to Workspaces.

Thank you for a great platform and all the improvements you guys are making!!

Kind regards,

 

Joben


@jobenb
Replies

Spotware
08 Sep 2014, 11:08

Hello Joben,

Thank you for reporting the issue. We plan to optimize cTrader in the near future. 


@Spotware

mDull
11 Sep 2014, 15:07

RE:

Hi joben, Do you have indicators running on your screen? If so, try without indicators, only the price. Please, report us if the problem is solved.

 

Regards,

 

 

jobenb said:

Hi

I have cTrader open with the all the Majors and it is extremely slow. I have about 600 open orders / positions and when I click on a tab to show the chart it takes quite awhile to open. This is even worse when I have workspaces enabled. When I am logged in to the cloud workspaces, the platform keep connecting and disconnecting and renders the application completely useless.

Please investigate /  try to test the platform with a 1000 orders / positions all running and updating at the same time with also being logged in to Workspaces.

Thank you for a great platform and all the improvements you guys are making!!

Kind regards,

 

Joben

 


@mDull